About Futuri 

Futuri, an AI technology company, helps media companies engage and monetize audiences to thrive in the AI era. Futuri has 20+ patents in artificial intelligence, broadcast technology, and public safety, and serves over 7,000 broadcast and media companies worldwide. Modern media, content, and advertising companies trust Futuri to grow and monetize their audiences and improve profitability with technology such as TopLine, a sales intelligence system. TopLine accelerates the sales cycle and grows revenue; TopicPulse, an audience intelligence system, trends what audiences care about and forecasts what will go viral. Futuri also serves government agencies with BEACON, the world’s first AI-powered emergency broadcast system. For more information, please visit www.futurimedia.com.

About the role

Futuri Media is seeking an innovative and results-driven hands-on individual contributor E-Commerce Growth Manager to lead the charge on our digital revenue strategy, with a sharp focus on optimizing customer journeys across both our websites and e-commerce marketing channels. This role is central to driving revenue growth, increasing conversion rates, and creating seamless, high-performing customer flows that span from top-of-funnel awareness through to retention and upsell. You will own the performance of go-to-market strategies for e-commerce products and collaborate cross-functionally to continually test, refine, and enhance the customer experience. You will work closely with the internal marketing team, vendors, and contractors to help execute your e-commerce growth strategy.

As part of our agile, remote-first team, you’ll be instrumental in shaping the future of digital commerce at Futuri, where innovation, iteration, and insights drive results.

What you'll do

Customer Journey & Funnel Optimization

• Design and optimize end-to-end customer flows across web and mobile platforms — from landing page to checkout to post-purchase engagement.
• Identify and address friction points in the customer journey to improve conversion rates and lifetime value.
• Lead the execution of A/B and multivariate testing across ecommerce touchpoints and marketing funnels (email, SMS, paid media).
• Develop strategies for retargeting, cart recovery, and upsell within automated marketing flows.

E-commerce Strategy & Product Growth

• Lead the go-to-market execution for new and existing digital products, ensuring competitive positioning and sales readiness.
• Define MVPs and iterate with speed, using real-time data to guide improvements.
• Collaborate with product, design, and engineering to build scalable, high-performing ecommerce experiences.
• Own customer acquisition, retention, and reactivation strategy through data-driven segmentation, pre- & post-purchase journeys, and loyalty program optimization.

Cross-Functional Collaboration

• Partner closely with marketing to develop and execute high-performing campaigns across channels (paid, email, SMS, organic, social).
• Ensure messaging and design consistency throughout the full digital customer journey.
• Work with sales, product, and customer experience teams to enhance funnel performance and engagement.
• Champion a customer-first approach internally and advocate for continuous journey improvement.

Qualifications

• Bachelor’s degree required; MBA or relevant technical/marketing background a plus.
• Proven track record of driving ecommerce growth and improving multi-channel customer journeys.
• Deep understanding of DTC and B2B ecommerce platforms, funnel strategy, marketing automation tools, and CRO best practices.
• Strong command of web analytics, customer segmentation, and performance marketing attribution.
• Experience scaling digital products and revenue in fast-paced, high-growth environments.

What We Offer: We provide competitive compensation (commensurate with experience), excellent benefits, including health, dental, and vision insurance, a generous FTO policy, flexible remote work, and a 401(k) retirement plan with company match. Futuri is an Equal Opportunity Employer.