ROLE:

Gym Launch Business Consultants (BCs) present and sell our Gym Launch programs. They sell Gym Launch to new outbound and/or inbound prospects. Gym Launch Business Consultants manage their own pipeline of both Inner Circle & Big Box prospects.  They are also an essential component of our customer experience. BCs understand that they are more than “Sales”, they are the first impression a prospect will get of Gym Launch and thus they must be professional, an effective communicator, and excellent at building rapport. They are also motivated by helping our clients achieve the highest levels of success. BCs understand that the sales process itself is a choreographed experience that should have the customer begging to buy. 

RESPONSIBILITIES:

• Establish, develop, and maintain positive business and customer relationships
• Move all prospects to the proper stage of the pipeline via designated platform (ie. Close.com etc)
• Maintain a clear, up to date and accurate pipeline in designated platform (ie. Close.com)
• Follow up diligently and consistently with potential clients over extended periods of time 
• Document all interactions with all prospects and clients in the “notes” section of  via designated platform (ie. Zoho, Close.com) - escalating to the Support team as needed
• Educate prospects on our products from an expert perspective
• Available weekdays from 8 am-5 pm EST to take calls 
• Flexible to adjust hours to create maximum calendar coverage (ie. weekend rotations)
• Attend (silently) at least 1 Daily Zoom call with our clients every other week
• Use both internal and external resources to maintain up to date knowledge of our products and industry
• Collaborate with the Director of Sales to formulate ideas on how to best serve our clients  
• Be mindful of any emerging patterns of negative feedback from our clients on all levels of service (Coaching, Agency, etc)
• Quickly escalate clients as needed through Customer Success Manager or their Coach for action-planning 

RESULTS:

• All prospects are properly moved in pipelines and information is documented on client details so service staff has proper expectations by EOD 
• Must maintain a minimum of 3 Inner Circle and/or Big Box sales per week
• Must maintain a show percentage of 80% to close call
• Must maintain a closing percentage of 30% of qualified shows
• All qualified prospects are consistently followed up with indefinitely        
• There is an effective line of communication between the BC and the Director of Sales and CSM in which all necessary information is communicated in a timely manner
• BC remains well versed in the latest product offerings through continued education/training. 
• All internal communication cycles are properly followed

REQUIREMENTS:

• Efficient with Facebook and general social media platforms
• Good over the phone / FB / video conference 
• Experience with business to business (B2B) sales (1-2+ years)
• Excellent communication skills
• Must be great at presenting
• Excellent at building rapport
• Open to learning new processes in sales
• Take personal health very serious
• Are routine driven 
• Open to growing rapidly
• Self-sufficient and able to properly manage one’s own time
• Well organized and able to maintain a pipeline that can be observed and understood by the Director of Sales