About Galileo

Galileo is the leading platform for Gen AI evaluation and observability, with a mission to democratize building safe, reliable and robust applications in the new era of AI powered software development. Our foundation is built on pioneering the early technology behind the world's most ubiquitous AI applications including Apple's Siri and Google Speech. We firmly believe that AI developers require meticulously crafted, research-driven tools to create trustworthy and high-quality generative AI applications that will revolutionize our work and lifestyle.

Galileo addresses the complexities inherent in implementing, evaluating, and monitoring GenAI applications, optimizing the development process for both individual developers and teams by offering a comprehensive platform that spans the full AI development lifecycle. Galileo bridges critical gaps, significantly enhancing developers' ability to refine and deploy reliable and precise GenAI applications.

Since its inception, Galileo has rapidly gained traction, serving Fortune 100 banks, Fortune 50 telecom companies, as well as AI teams at prominent organizations such as Reddit and Headspace Health, among dozens of others.

Galileo has AI research at its core, with the founders coming from Google and Uber where they solved challenging AI/ML problems in the Speech, Evaluation and ML Infra domains. It is now a Series B business backed by tier 1 investors including Battery Ventures, Scale Venture Partners, and Databricks Ventures, with $68M in total funding. We are headquartered in San Francisco with locations such as New York and Bangalore, India forming our areas of future growth.

Role Description

We are adding a Developer Community Manager to our fast-growing Developer Awareness team. The person in this role will grow, educate, and support a community of developers who are building AI agents and applications, whether or not they're using Galileo yet. You will be responsible for creating an inclusive and vibrant space where developers learn from each other, share feedback, and celebrate AI success.

The ideal candidate understands how developers are building AI agents and applications today and has hands-on experience doing it themselves. You'll create and moderate our online space, connecting with existing online forums such as Reddit and the Dev.to Community, complementing the digital conversations with occasional meet-up opportunities. 

This is a unique opportunity to shape Galileo’s developer-first ethos while leading a community that is shaping the future of AI.

Main Responsibilities

• Create and moderate Galileo’s developer forum (whether Discourse, Discord or Slack) and facilitate our engagement in other online developer forums.
• Foster discussions and collaboration between developers who are learning to build AI agents and applications that work reliably.
• Prioritize and execute community programs such as learning courses, hackathons, and a brand ambassador program.
• Organize virtual and occasional in-person events that help developers connect and learn.
• Coordinate with our Developer Advocates and Educators to secure compelling technical content for our community.
• Collect and synthesize feedback from the community, sharing it with our product teams.
• Send regular updates to our community about both industry news and Galileo product updates.

Minimum Qualifications

• 3 or more years in community management, developer relations, or a similar role.
• Solid understanding of how developers build AI agents and applications using the latest LLMs, frameworks, and tools.
• Strong communication skills with the ability to explain technical concepts clearly.
• Experience running online communities and managing communication channels to drive engagement and growth.
• Experience with developer tooling including GitHub, CommonRoom, chat platforms, social media, and documentation platforms, and how to measure engagement and sentiment across channels.
• Experience at a growth-stage startup where you built programs from scratch.
• Nice-to-have: Experience organizing a developer ambassador program.

Why Galileo

• Join a seasoned founding team that has previously led product and engineering teams from 0 to $100M+ in revenue and from 0 to 1B+ users globally
• We obsess over our team’s culture driven by inclusivity, empathy and curiosity
• We invest in our team’s development and happiness because our employees are the keys to our success and ensuring happy customers – towards that end, we offer: 
• • Unlimited PTO 🌊
  • Parental leave for birthing or non-birthing parents – 100% pay for 8 weeks 🚼
  • Employee Stock Participation Plan 📈
  • Commuter Benefits 🚖
  • Mental and Physical Wellness 🧘
  • Company Paid Lunches 🌯
  • Headquarters Office in San Francisco 🌉 and a hub in New York 🌇
  • *Build the company with the Founders* 🧑‍💻