Marketing Operations Manager

This is an onsite role based in Burlingame, CA with the team working together in person 2 days per week.

About Galileo

Galileo is the leading platform for Gen AI evaluation and observability, with a mission to democratize building safe, reliable and robust applications in the new era of AI powered software development. Our foundation is built on pioneering the early technology behind the world's most ubiquitous AI applications including Apple's Siri and Google Speech. We firmly believe that AI developers require meticulously crafted, research-driven tools to create trustworthy and high-quality generative AI applications that will revolutionize our work and lifestyle.


Galileo addresses the complexities inherent in implementing, evaluating, and monitoring GenAI applications, optimizing the development process for both individual developers and teams by offering a comprehensive platform that spans the full AI development lifecycle. Galileo bridges critical gaps, significantly enhancing developers' ability to refine and deploy reliable and precise GenAI applications.


Since its inception, Galileo has rapidly gained traction, serving Fortune 100 banks, Fortune 50 telecom companies, as well as AI teams at prominent organizations such as Reddit and Headspace Health, among dozens of others.


Galileo has AI research at its core, with the founders coming from Google and Uber where they solved challenging AI/ML problems in the Speech, Evaluation and ML Infra domains. It is now a Series B business backed by tier 1 investors including Battery Ventures, Scale Venture Partners, and Databricks Ventures, with $68M in total funding. We are headquartered in San Francisco with locations such as New York and Bangalore, India forming our areas of future growth.


Role Description

We're looking for an experienced and driven Marketing Operations Manager to help our go-to-market team grow qualified pipeline. This role will be responsible for building a cutting-edge tech stack, architecting our lead lifecycle, monitoring key business KPIs with reports and dashboards, and assisting with campaign execution.

Reporting to the Head of Growth, youโ€™ll work closely with all Marketing and Sales leaders and our GTM Engineer(s).


Main Responsibilities

  • Build our go-to-market tech stack: Build and manage a cutting-edge tech stack to support prospecting, lead nurture (including PLG leads), and attribution. Go beyond CRM and marketing automation to incorporate LLMs and AI-powered orchestration.
  • Oversee the lead lifecycle: Work with Sales Development to rack, enrich, and score quality leads
  • Surface insights: Empower stakeholders with reports and dashboards to track KPIs and inform go-to-market strategy
  • Enforce database hygiene: Maintain a clean CRM database while ensuring compliance with GDPR, CCPA, and other privacy regulations
  • Manage vendor relationships: Negotiated tech vendor contracts, manage to a budget, and track contracts for proactive renewal negotiations
  • Enable Marketing and Sales: Help execute impactful cross-functional campaigns, working with our field marketers and content/campaigns team

Minimum Qualifications

  • 3+ years experience in marketing or sales operations
  • Demonstrated ability to track, measure, and report on funnel metrics
  • Proven capacity to build to implement modern marketing tools, including custom integrations with webhooks and APIs
  • Hands-on experience prioritizing gaps in a tech stack and evaluating/selecting vendors
  • Strong project management skills with ability to coordinate cross-functional efforts
  • Expert with HubSpot as a marketing automation platform and CRM

Why Galileo

  • Join a seasoned founding team that has previously led product and engineering teams from 0 to $100M+ in revenue and from 0 to 1B+ users globally
  • We obsess over our teamโ€™s culture driven by inclusivity, empathy and curiosity
  • We invest in our teamโ€™s development and happiness because our employees are the keys to our success and ensuring happy customers โ€“ towards that end, we offer: 
    • ๐ŸŒด Unlimited PTO
    • ๐Ÿ‘ถ Parental Leave (birthing & non-birthing) โ€“ 100% pay for 8 weeks
    • ๐Ÿฉบ Medical Insurance
    • ๐Ÿ˜ Dental Insurance
    • ๐Ÿ‘€ Vision Insurance
    • ๐Ÿ’ฐ 401(k) Retirement Savings Plan
    • ๐Ÿ“ˆ Pre-IPO Stock Options
    • ๐ŸšŒ Commuter Benefits (pre-tax + company sponsored)
    • ๐Ÿง˜ Mental & Physical Wellness Stipend
    • ๐Ÿฑ Daily Meals Stipend
    • ๐Ÿข HQ in Burlingame + hub in NYC + hub in Bangalore
    • ๐Ÿค Build the company alongside the Founders

The pay range for this role is:

120,000 - 160,000 USD per year (Hybrid (Burlingame, California, US))

Marketing

Hybrid (Burlingame, California, US)

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