GlassHouse Is The First Outbound Sales Platform For Home Service Businesses

Job Title: Senior Software Engineer

At GlassHouse, our mission is to create more profitable home service businesses. Home service businesses shouldn’t have to pay the “Google tax” just to grow. We believe the best home service businesses thrive by turning their existing customers’ neighbors into loyal clients—not by burning through cash on big tech platforms like Google or Angi. 

We are looking for people to join our team who believe in our mission and align with how we want to build an exceptional business. Work experience is less important than how we all work together and having ‘mission alignment’.

Company Values:

• Excellence in Everything - We hold a high bar for our work, our standards, and our outcomes. 
• Team before Me - We put the mission and others before ourselves. 
• Honesty is the ONLY Policy - We speak with transparency and bring strong perspectives, shared respectfully. 

Working Style:

• You want to ‘build your own job’ - You’ll have an opportunity to create your career path here and invent your ‘dream job’ (the story isn’t written yet). 
• We WANT to work hard - we find work fulfilling and work to integrate our work as part of our lives. 
• You are a lifelong learner - Come here and learn about the home service industry, teach your coworkers new skills, try new things, and help invent the future.
• We LOVE winning - Our success comes from helping our customers win. We celebrate our customers' success and the wins of our team members. 
• We are on a mission that you believe in - Helping transform the way home services find customers and grow their businesses is a BIG goal. Are you in? 
• We push ourselves and each other to grow and improve - We want to be ‘pleased but never satisfied’ - there’s always room to grow and another mountain to climb. 
• Commitment to your career - Are you looking for a ‘tour of duty’ or ‘long term’ b/c BOTH are great! We’re committed to helping you grow your career, even if that means we help you eventually get to another stop along the way.  

Role & Goal:

• Investigate, triage, and resolve bugs and software issues in production and staging environments
• Collaborate with the rest of the engineering team to identify root causes and deliver timely, high-quality fixes
• Monitor application logs, performance metrics, and error reports to proactively detect and address issues
• Contribute to improving internal debugging tools, support workflows, and documentation
• Ensure reliability, stability, and maintainability of software in active use
• Remote Work with/ Hybrid Opportunity - We are a remote team with a hybrid office structure for Nashville area team members.
• Participate in weekly team meetings and trainings - These are generally at 9 am or 3 pm CT but may vary based on events and team availability. 
• As an early-stage company, roles may change, and expand over time. You will have an opportunity to participate in lots of new initiatives and projects. 
• Attend and engage during 1-2 annual team meetings. These are generally 3 days, including travel. 

About You:

• The “must haves”
• • Mission and Value alignment
  • We are only hiring in Mountain, Central, or Eastern time zones to keep our team within 1 hour plus or minus from our ‘hub’ in Nashville. 
  • 2+ years of experience in software development
  • Proficiency with TypeScript or JavaScript
  • Strong understanding of data structures, algorithms, and software design patterns
  • ​​Experience building on a cloud platform like AWS
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
• The “nice to haves”
• • Experience working with our stack: NestJS, Next.js, DocumentDB and PostgresQL
  • Nashville, TN or Indianapolis, IN proximity - Home service, franchise, or real estate experience
  • Familiar with home service software like CRMs, FSMs or other sales platforms

Compensation:

• Full time salary + benefits
• • Health care benefits
• PTO Days and Company Holidays
• • 8 days of company holidays
  • 18 days of PTO days
• Flexibility in remote/hybrid working environment
• Equity: Full time employees receive options in the company to benefit from long-term value creation.