About Grange Co-op

Founded in 1934, Grange Co-op is a cooperative dedicated to serving the needs of its members and the communities in which they live. With a focus on farm and ranch products, work wear and western wear, garden supplies, and pet care essentials, Grange Co-op has grown to become a trusted name in the industry. The company operates multiple retail locations, a feed mill and remains committed to delivering exceptional value and service.

Please note- this is a temporary position

GENERAL PURPOSE OF JOB

To provide personalized service to customers by providing assistance and suggestions in selecting products to meet their needs; to ensure that the department is ready for the customers; to merchandise displays; to ensure accurate pricing and signing is reflected on merchandise and throughout the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Demonstrate friendliness towards customers and co-workers

• Maintain cleanliness and presentation within the department

• Provide personalized customer service within department

• Answer incoming phone calls and direct each call to the appropriate store personnel

• Ensure every item has a SKU and is priced

• Ensure sale items are set before the start of a promo period

• Place sale signs out for sales events

• Retag items with new changes from buyers

• Call other stores for special orders

• Track special orders

• Rearrange floor sets every two weeks, or as necessary

• Spot-check prices and SKU numbers for accuracy

• Verify all merchandise has tags

• Put away stock that is left in cashier stations

• Assist in other areas in the store as necessary

• Receive shipments and stock products received

• Stock freight and ensure adequate amounts of merchandise available for purchase

• Assist cashiers and act as a back-up cashier as necessary

• Uphold all cooperative policies

• Perform other tasks and duties as required by supervising manager

SUPERVISORY RESPONSIBILITIES

• This position does not have supervisory responsibilities.

EDUCATION AND/OR EXPERIENCE

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read and comprehend simple instructions, short correspondence, and memos

• Ability to write simple correspondence

• Ability effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

REASONING ABILITY

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

• Ability to deal with problems involving a few concrete variables in standardized situations

OTHER SKILLS AND/OR ATTRIBUTES

• Strong communication and interpersonal skills

• Excellent customer service skills

• High level of integrity

• Accuracy and attention to details

• Thorough knowledge of the products and brands carried in the assigned department

• Strong merchandising skills

• Ability to read and implement floor plans

• Creative abilities

• Friendliness and cheerfulness towards customers and co-workers

• Ability to perform effectively in both individual and team environments

• Excellent prioritization and organizational abilities

• Possess a strong sense of urgency

Bilingual candidates encouraged to apply!