About Grange Co-op

Founded in 1934, Grange Co-op is a cooperative dedicated to serving the needs of its members and the communities in which they live. With a focus on farm and ranch products, work wear and western wear, garden supplies, and pet care essentials, Grange Co-op has grown to become a trusted name in the industry. The company operates multiple retail locations, a feed mill and remains committed to delivering exceptional value and service.

GENERAL PURPOSE OF JOB

Provide support to the Store Manager in managing store operations to ensure that each customer experiences a personalized shopping experience, with the highest level of service; create and embrace a work environment that supports open communication, teamwork, and respect; demonstrate and promote a culture of safety; communicate and execute merchandising direction; and gainfully contribute to the achievement of financial goals for the store and overall company.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage the store in a way that ensures that customers receive the highest level of service when they shop our stores

• Demonstrate and promote a culture of safety to every employee and immediately correct safety concerns to ensure a safe work environment for employees and shopping environment for customers

• Ensure that employees have the tools and supplies readily available to provide excellent service and complete their tasks safely and with efficiency

• Under the direction of the Store Manager, manage staffing schedule to ensure coverage in key service departments; as well as manage the flow of breaks and lunches so that employees receive breaks and lunches on time in accordance with meal/break regulations

• Conduct daily tours of sales floor, backroom, outside storage areas/warehouse, and exterior/perimeter to identify opportunities

• Delegate tasks to employees daily, based on merchandising needs, seasonality, and direction of the Store Manager, and follow up to ensure timely completion

• Monitor workflow and adjust tasks as necessary to achieve desired objectives

• Coordinate with Store Manager and Retail Supply Chain to achieve sales through store events and promotions

• Manage merchandise markdowns under the direction of the Store Manager

• Execute merchandising plans to maximize sales, margin, and profitability

• Review sales and financial reports to identify sales trends and areas for improvement

• Work with Inventory team to identify and react to new and deleted items

• Review bedding plant orders in collaboration with the Store Manager to ensure the accuracy and timeliness of each order

• Set TAB merchandise in a timely manner and communicate critical TAB-related information such as available quantities and physical placement of advertised items

• Coordinate the stocking of freight and provide merchandising direction to employees, under the direction of the Store Manager

• Work with Inventory team to ensure accurate pricing, signing, and in-stock of merchandise

• Work with inventory team to ensure backroom is maintained, inventory is being checked in and posted correctly, and that on hands are maintained in perpetual inventory correctly

• Monitor and order low-in-stock and out-of-stock items

• Ensure all endcaps display merchandise that is seasonally correct and are priced accurately

• Ensure that the store is recovered daily, including pulling merchandise forward, facing merchandise, and product rotation on dated goods

• Address all necessary facility maintenance and repairs quickly and maintain the cleanliness of the store

• Balance tills and safe daily and complete change orders

• Carry out corrective action/progressive discipline when necessary

• Train and develop employees in all aspects of retail operations

• Contribute of open lines of communication at store-level and companywide

• Perform Store Manager responsibilities in the absence of the Store Manager

• Uphold all company policies and procedures

• Represent company with a professional appearance and demeanor

• Maintain strict confidence of all employee and employment-related information

• Travel to company location(s) as assigned

• Demonstrate regular predictable attendance

• Perform other tasks and duties as requested by supervisor

SUPERVISORY RESPONSIBILITIES

• This position has supervisory responsibility of all retail store personnel, for up to 50 direct reports at any given time.

EDUCATION AND/OR EXPERIENCE

• Associate’s degree (A.A.) or equivalent from two-year college or technical school; or and a minimum of 3 years supervisory experience, supervising a team of 20+ direct reports.

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

• Ability to write routine reports and correspondence

• Ability to speak effectively before groups of customers or employees of the organization

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

REASONING ABILITY

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

OTHER SKILLS AND/OR ATTRIBUTES

• Integrity

• Sound judgment/decision-making

• Excellent communication skills, both written and verbal

• Strong merchandising skills

• Outstanding customer service skills

• Excellent time-management skills

• Experience using Microsoft Office applications preferred

• Experience with EPICOR Eagle point of sale/inventory management system preferred

• Comprehensive understanding of retail management

• Ability to be trained to use all equipment, tools and applications at store-level

Bilingual candidates encouraged to apply!