Loss Prevention Officer-Full time

About Grange Co-op


Founded in 1934, Grange Co-op is a cooperative dedicated to serving the needs of its members and the communities in which they live. With a focus on farm and ranch products, work wear and western wear, garden supplies, and pet care essentials, Grange Co-op has grown to become a trusted name in the industry. The company operates multiple retail locations, a feed mill and remains committed to delivering exceptional value and service.


GENERAL PURPOSE OF JOB

Operates under the direction and policy of the Loss Prevention department and demonstrates uncompromising integrity, fair treatment of others, and professional conduct at all times. Owns shrink and safety results for assigned location(s); detect, apprehend, and deter customer and employee activity that may result in a loss of company assets; promote and monitor compliance of company policies and procedures related to theft prevention, safety, and inventory control; promote Loss Prevention and safety awareness and training. Support the inventory process through interactions with management and store employees – including random audits, inspections, investigations, video review, and vendor compliance.


ESSENTIAL DUTIES AND RESPONSIBILITIES

Promote a culture of safety, to include LP best practices

Detect, investigate, and successfully resolve internal and external dishonesty

Recover assets and make apprehensions in accordance with company policies

Ensure proper operation/maintenance of CCTV equipment

Write reports, maintain records, and retain evidence accurately, completely, and in a timely manner

Act as liaison between company location(s) and the criminal justice community

Represent Grange Co-op with a professional appearance and demeanor

Communicate effectively with employees, customers, vendors, suspected shoplifters, and authorities

Prepare and present documents to local authorities

Testify in court to the events of an investigation, as necessary

Maintain required documents, reports, logs, evidence, and files in various media

Monitor assigned location(s) to ensure a safe environment and report exceptions appropriately

Maintain and appropriately communicate confidential information regarding investigations

Travel to company location(s) as assigned

Demonstrate regular, predictable attendance

Demonstrate dependability, reliability, punctuality

Attend company-provided, and non-provided, training programs, seminars, or conferences

Work assigned and varying shifts

Perform other tasks and duties as requested by supervisor


SUPERVISORY RESPONSIBILITIES

This position does not have supervisory responsibilities


EDUCATION AND/OR EXPERIENCE

6 months – 1 year Retail Loss Prevention experience preferred

High school diploma or general education degree (GED)

Applicants with Criminal Justice, Applied Science or greater education are encouraged to apply


LANGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public


MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to compute rate, ratio, and percent and to draw and interpret bar graphs


REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to interpret a variety of technical instructions


OTHER SKILLS AND/OR ATTRIBUTES

Must be 18 years of age or older

Must become DPSST certified in Oregon as an Unarmed Professional

Ability to complete and pass all required loss prevention/security training

Knowledge of computer systems for data entry, report writing, email, and other basic functions

Ability to work within company guidelines on all instances of theft, safety, or security situations

Ability to accurately and completely recall and record details and events of situations that occur

Possess a basic understanding of CCTV systems including how to record, review, and copy video

Ability to make decisions in stressful situations

Strong verbal and written communication skills

Ability to prioritize tasks and use time efficiently

Sense of urgency towards work requirements and responsibilities


Bilingual candidates encouraged to apply!


The pay range for this role is:

19.45 - 23.77 USD per hour (Redding)

Loss Prevention

Redding, CA

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