About Us

Neuronetics, Inc. is a leading mental healthcare company, now encompassing Greenbrook TMS as a subsidiary. This strategic acquisition unites Neuronetics' innovative NeuroStar® Advanced Therapy (TMS) technology with Greenbrook's extensive network of over 95 U.S. treatment centers. The combined company provides FDA-cleared NeuroStar® TMS and Spravato® treatments for major depressive disorder (MDD) and treatment-resistant depression. With a strengthened nationwide footprint, Neuronetics is dedicated to significantly expanding patient access to these crucial therapies, integrating advanced technology with established clinical expertise to improve patient outcomes and drive growth within the mental health sector.

Transform lives: Join Greenbrook Mental Wellness Centers as a dedicated Consult Coordinator in Sarasota, Florida!

We are seeking a highly organized and compassionate Consult Coordinator to join our team. In this role, you will be the primary point of contact for patients seeking information and access to our TMS and Spravato (esketamine) treatments. You will guide patients through the consultation process, ensuring they understand their treatment options, insurance coverage, and financial responsibilities. Your ability to build rapport with others, delivering clear, compassionate, and professional communication is crucial to our patient's journey and our clinic's success.

Why Join Our Team?

• Real Impact: Join a team dedicated to supporting patients at our Sarasota center, providing essential in-person care. You'll also offer occasional support to nearby locations, both in-person and virtually, extending your impact.
• Competitive Compensation: Earn $23-$26/hour, with pay based on your experience.
• Comprehensive Benefits: We offer a robust package that includes a 401(k) match, paid time off (PTO), and full medical coverage.
• Dynamic Environment: Work a standard Monday-Friday, 8:30 AM-5:00 PM schedule, with the flexibility to adapt to patient and operational needs, if needed, ensuring you're always making a difference. You'll also receive comprehensive training to help you excel.

Responsibilities:

• Compassionate Consultations: Provide clear, supportive education on TMS and Spravato treatments (remote & in-person), ensuring open availability for patients.
• Collaborative Communication: Build strong relationships with patients, physicians, and staff, providing consistent, empathetic support.
• Seamless Pre-Assessments: Guide patients through insurance and financial options, scheduling pre-assessments with ease.
• Coordinated Treatment Scheduling: Expertly manage provider schedules, resolve issues, and ensure smooth patient transitions from authorization to treatment.
• Meticulous Consult & Financial Management: Accurately handle insurance, paperwork, and system updates, ensuring timely follow-up.
• Proactive Patient Follow-Up: Monitor patient progress, update appointments, and maintain open communication.

Qualifications & Skills:

• Communication & Interpersonal: Clear, compassionate, and professional communication.
• Technical: Strong computer literacy and ability to quickly learn and utilize various software applications. CRM/EHR (Salesforce preferred) experience preferred but not required.
• Organizational: Effective multitasking, prioritization, and deadline management.
• Patient-Centered: Compassion and empathy in patient interactions.
• Collaborative/Independent: Ability to work independently and as part of a team.
• Insurance Knowledge: Understanding of insurance criteria/coverage preferred but not required.
• Education: Associate’s degree or higher (preferred); High School Diploma/Equivalent required.

Why Greenbrook?

Greenbrook delivers powerful, FDA-cleared TMS and Spravato® treatments, giving 40,000+ patients their lives back. Over 1.3 million treatments, 100+ centers, and countless stories of recovery.

See the impact: Our Mission Read their inspiring journeys: Patient Stories Be part of our team: TMS Therapy and Esketamine for Depression | Depression Treatment | Greenbrook

Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time. We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.

Benefits Statement: Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change.

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