We are Girl Scouts

Girl Scouts create the world they want to live in and strive to make it better every single day. They explore their strengths, take on new challenges, and can always be themselves, regardless of background or ability.

Supported by adult volunteers and mentors right here in our community, as well as millions of alums around the globe, Girl Scouts lead the way as they discover who they are and how they can make the future a brighter place.

Job Purpose:

This role involves cooperating with the Council’s team and volunteers to implement all aspects of the retail and product program. Key responsibilities include successfully managing product and retail inventory using online tools, managing databases for the product and retail team, and maintaining customer care cases within the database system. The position also requires recruiting and training volunteers in product sale program procedures and logistics. Additionally, this individual will be responsible for event and program planning and execution, fulfilling retail orders for shipment and pick-up, and offer in-person support at major cookie events and the Council Oahu buffer. Other duties may be assigned as needed.

Job Responsibilities:

1.       Work in cooperation with Council’s team and volunteers to implement all aspects of the council’s retail and product program

2.       Successfully manage product and retail inventory utilizing online tools necessary to manage job functions

3.       Manage databases associated with the product and retail team

4.       Maintain customer care cases in database system

5.       Recruit and train volunteers in the product sale program procedures and logistics

6.       Responsible for event and program planning and execution

7.       Responsible for the logistics for the Retail department to fulfill retail orders for shipment and pick-up

8.       Responsible for major cookie events and the Council Oahu buffer which includes being physically present.

9.       Other duties as assigned

Job Qualifications

Education: Bachelor’s degree or equivalent experience

Experience: Minimum 1-2 years of experience demonstrating knowledge, skills and abilities to perform the essential functions of the job (i.e. event planning, project management, database utilization, etc.). Advanced computer skills. Proficiency in Office Suite (Word, Excel, Outlook, PowerPoint). Excellent verbal and written communication skills. High attention to detail with organization skills and ability to manage multiple projects. Strong creative problem-solving skills in a customer service environment. Ability to work a flexible schedule. Commitment to diversity and knowledge of/experience in the Girl Scout Movement. Must meet the Girl Scout background and verification standards.