Posted: 4/49/2025

Weekly Hours: 40

Role Number:178

The application window will be open until at least 5/9/2025. This opportunity will remain online based on business needs which may be before or after the specified date.

About Harbor Compliance

Join Harbor Compliance, a pioneering leader in the compliance industry, recognized by Inc. 5000 and Deloitte Technology Fast 500. Merging with Labyrinth, Inc. in 2021, we've expanded our reach to over 35,000 clients, leveraging advanced technology to simplify business licensing and legal entity management. We’re a growing team, passionate about making compliance accessible and efficient for all businesses and nonprofits.

The Onsite Administrative Assistant plays a key role in supporting the Service Department by efficiently handling inbound and outbound mail, ensuring deadlines are met, and maintaining confidentiality. This position also provides administrative support to the remote team and participates in ad-hoc projects as needed.

Key Responsibilities

• Process and manage incoming and outgoing mail within 1 business day.
• Review and process Power of Attorney submissions.
• Respond to client emails and handle documentation for state agencies.
• Communicate with Compliance Analysts for any issues with outgoing documentation.
• Ensure clear and warm communication in all interactions.
• Meet SLAs for email response times and internal email turnaround.
• Stay organized with time-sensitive tasks and meetings.
• Be available on Slack and attend mandatory meetings.
• Participate in video calls with camera on, unless approved otherwise.
• Notify the team lead promptly of unscheduled time off and maintain punctuality.

Key Requirements

• High school diploma or GED.
• 1-3 years of work experience, with at least 1 year in an office setting.
• Strong communication skills, both written and oral.
• Strong computer skills (email, word processing, video conferencing, etc.).
• Familiarity with Google Suite and/or Slack is a plus.
• Excellent attention to detail and ability to meet deadlines.
• Prior experience in customer service or administrative roles preferred.

Accommodations:

Harbor Compliance is committed to providing any reasonable accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

Compensation: 

Harbor Compliance’s base salary range for this role is listed below. Compensation at the time of offer is based on factors such as skill set, experience, qualifications, and work location. Salary is one part of Harbor Compliance’s total compensation package. Other benefits may include health benefits, flexible paid time off, parental leave, fertility and adoption assistance, 401(k), and educational reimbursement. Note that the salary range and benefits apply only to U.S.-based candidates.

Harbor Compliance base salary range for this role in the U.S. is:

($40,000 - $45,000).

Pay Transparency Policy Statement
Harbor Compliance will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Harbor Compliance, or (c) consistent with Harbor Compliance’s legal duty to furnish information.

Equal Opportunity Statement

Harbor Compliance is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.