Harness serves as the missing link between how we spend and what we believe in. Our financial technology platform connects consumers with nonprofits, financial institutions, and brands, helping consumers’ everyday spending to be a true representation of who they are—an ongoing vote for the world they want to live in.

We are building the next frontier of infrastructure and consumer applications to connect Payments to Purpose. Our products make it easy for nonprofits, credit unions and global financial institutions to empower millions of people to “do more with every payment.” Our partnerships with Visa and Mastercard - the world’s largest card networks - power our mission. Founded in 2016, Harness is headquartered in Tampa, Florida with an office in San Francisco, California and a rapidly expanding remote team. Talk to us about joining this bold, big-thinking, and passionate team that’s changing the way the world gives.

At Harness, our team is made up of unique individuals who: 

Think Bold
Solve for Big Ideas
Collaborate
Lead with Passion

What you’ll do:

We are seeking a Lead Product Designer to join our expanding product team. Our primary goal is to create exceptional user experiences for our customers, which include consumers, nonprofits, credit unions, and banks. We take pride in challenging conventional norms and introducing innovative solutions in the realm of giving, local banking, and commerce.

At Harness, product designers are responsible for the entire lifecycle of a product, feature, or experience, starting from ideation to production, and work closely with product managers, engineers, and other cross-functional partners in a pod setting to take ideas from 0 to 1. Reporting to the VP of Product, you will be responsible for all product design activities, including defining the vision, designing solutions, rapidly prototyping, overseeing user research, incorporating feedback, and being the champion of our users’ experiences. 

Today, Harness’ Giving Platform powers giving experiences for over 1400 nonprofits. We have processed over $100M and are one of the only fintech startups that supports real-time auth for the Visa and Mastercard payment networks. We are in the early innings of building on this core technology to develop new products that bring reimagined giving and “affinity” experiences connected to the point of transaction to other verticals (e.g. banking, e-commerce, social). This Lead Product Designer will play an instrumental role in partnering with product management to define, test, and implement our product strategy for these new products through iterative design thinking, rapid prototyping, and user research. 

We are looking for someone who has:

• Over 4+ years of experience as a Product Designer

• An innate understanding of the complete design process, including identifying customer needs, jobs-to-be-done and pain points, leading to exceptional customer experiences

• Excellent product design and UX skills, with a strong competency in visual design and a focus on mobile-centric experiences

• Strong user research capabilities, including working cross functionally to design and implement a user research program

• The ability to leverage consumer insights and metrics to inform design decisions and influence the product roadmap

• Comfort with an iterative design process that involves acting upon feedback

• Experience working with small businesses and financial institutions 

• A strong systems thinking mindset, capable of connecting the dots across the entire customer ecosystem, both within and outside of our products

• Proficiency in relevant design and prototyping tools

• Experience as a strategic partner to product teams and contributing to idea generation

• A passion for transforming intricate problems into simple and captivating solutions

• Strong collaboration and self-management abilities

• Effective written and verbal communication skills, able to present concepts clearly to the wider product and design team

Even Better:

• Experience in mentoring other designers, coaching and providing feedback

• Bachelor's degree in human-computer interaction, design, economics, or a related field (advanced degree preferred).

• Proven experience of 8+ years in a related role with 3+ years of product design leadership 

• Previous work experience in a consumer-focused technology organization, especially within fintech

• Knowledge of customer journey mapping and strategic design to complement design foundations

• Familiarity with creating interactive prototypes and partnering with engineering to pass off designs

This position requires candidates that are located and legally authorized to work in the United States. Starting pay will be determined based on job-related skills, experiences, qualifications, work location and market conditions. The current salary range for this position is $135,000-$160,000 USD per year plus an equity compensation package.