The Harrison Group is a 3rd generation family business that has been owned and operated in Ocean City, Maryland, since 1951. The Harrison Group operates over fifteen hotels and seven restaurants from Ocean City, Maryland, Virginia Beach, Corolla, North Carolina, and Jacksonville Beach, Florida. The Harrison Group portfolio is constantly evolving. Yearly renovations take place at all of our properties to enhance and refresh the experience for our guests. Great effort is taken to continually improve our locations, enrich our guest experience, and perfect our hospitality. Beyond our current location, the Harrison Group is always looking to the horizon for new opportunities to expand and transform other markets. Join us on our exciting journey as we continue to evolve and grow. 

Harrison Group is an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. We believe that enables us to grow as a company while serving customers throughout our communities. Black, Indigenous and People of Color, women, LGBTQIA+, and persons with disabilities are encouraged to apply.

Basic Purpose: The Office Coordinator is responsible for supporting the daily operations of the corporate office by providing front desk reception, administrative assistance, and office management services. This position ensures the office environment is professional, welcoming, and well-maintained while also supporting the other departments with logistical, communication, and administrative needs.

Organizational Scope: The Office Coordinator collaborates with all corporate departments. This position interacts with visitors, vendors, and staff across the organization and plays a key role in maintaining smooth internal communications and day-to-day operations.

Essential Functions:

1. Greet and screen all visitors and vendors entering the corporate office, ensuring a professional and courteous first impression.
2. Answer and direct incoming phone calls in a timely and professional manner; manage main office lines and voicemails.
3. Serve as a central point of communication and coordination for internal office needs.
4. Provide administrative support to corporate staff including scheduling, document handling, and communication tasks.
5. Book and prepare conference rooms for internal and external meetings, ensuring equipment and materials are available and functional.
6. Manage incoming and outgoing mail, including sorting, distribution, and coordinating outgoing shipments.
7. Assist in the planning and execution of internal events and meetings, including set-up, logistics, and communication.
8. Monitor and maintain cleanliness of shared office spaces such as lobbies, conference rooms, and break areas.
9. Track and restock office supplies and amenities such as beverages, toiletries, paper, and general office inventory.
10. Coordinate with vendors and facilities teams for maintenance requests, cleaning services, and general office upkeep.
11. Monitor and manage guest access in accordance with company policies and ensure proper sign-in procedures are followed.
12. Communicate office-wide announcements and updates clearly and promptly.
13. Work closely with the sales team to provide coordination support, including calendar management, preparing materials, and supporting client visits or sales-related events.
14. Handle digital check deposit processes accurately and maintain records as needed.
15. Ensure professionalism, confidentiality, and discretion in all communications and administrative duties.
16. Other duties as assigned.

Knowledge and Skills:

Education: High school diploma or equivalent required. Associate degree or higher in Business Administration, Office Management, or a related field preferred.

Experience: Minimum 2 years of experience in an office coordinator, receptionist, or administrative assistant role, ideally in a corporate environment.

Skill & Abilities:

Proficiency in Microsoft Outlook 365 and common office software

Experience with digital check deposits or similar financial tools

Strong organizational and multitasking abilities

Excellent verbal and written communication skills

Ability to work both independently and collaboratively with diverse teams

Sound judgment and discretion in handling sensitive information

Strong attention to detail, initiative, and adaptability

Professional appearance and customer service orientation

Ability to remain composed under pressure and manage competing priorities

No. of employees supervised: Zero

Travel required: Minimal; occasional local errands or off-site meetings may be required

Physical Requirements:

This role requires prolonged periods sitting at a desk and working on a computer. The Office Coordinator must be able to move throughout the office space, access office equipment and supplies, and assist with meeting or event set-up. The role may require standing or walking for extended periods, occasional bending or reaching, and lifting or carrying materials weighing up to 25 pounds. Clear verbal communication and visual acuity are essential for this role.