Duties/Responsibilities:

• Prepares and serves hot and cold beverages to patrons, such as coffee, blended coffee, and tea; correctly customizes orders as requested.
• Describes product details to customers.
• Receives and processes customer payments.
• Serves prepared foods and baked goods, including sandwiches.
• Ensures customer service stations are properly stocked with paper products or beverage preparation items.
• Cleans and sanitizes all equipment, utensils, dishes, and work areas.
• Cleans and sanitizes service and seating areas.
• Ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment.
• Stock supplies or retail products; may inventory, order, or receive products as directed.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Ability to follow all safe food handling procedures and sanitation practices.
• Good memory to manage multiple orders simultaneously and recall frequent patrons' faces, names, and preferences.
• Ability to serve customers quickly, efficiently, and kindly.

Education and Experience:

• Must successfully complete training in food preparation, food service skills, and customer service procedures.
• At least one year of related experience is preferred.

Physical Requirements:

• Prolonged periods standing and preparing drinks.
• Ability to complete orders quickly and accurately.
• Must be able to lift at least 25 pounds.
• Must be available to work early mornings, evenings, weekends, and holidays.