HealthSnap (healthsnap.io) empowers patients and their physicians to improve health outcomes using an innovative platform for modern, proactive patient care. We help healthcare organizations easily manage chronic conditions remotely, and deliver personalized patient experiences when it's needed most.
Be part of an organization built on teamwork, innovation, mutual respect, and equity for all. We believe in the power of prevention over treatment, after our co-founders experienced how modern healthcare failed their loved ones, they knew there had to be a better way. We believe that every patient deserves to receive the right care, at the right time, and in the right location - regardless of their condition or status.
We lead with empathy above all else, and place the patient at the center of everything we do. Working at HealthSnap means being part of a family and a team where if you win, we all win, no matter how big or small the accomplishment. We take ownership - and lead with empathy - and expect each employee to recognize that real patients rely on HealthSnap every day.
HealthSnap is a leading digital health company dedicated to transforming the way chronic diseases are managed. Our innovative platform combines cutting-edge technology with personalized care, helping patients lead healthier lives. We are seeking a dynamic and experienced Enterprise Customer Success Manager to join our team and drive customer satisfaction and retention among our enterprise clients.
Position Summary:
The Enterprise Customer Success Manager will be responsible for managing and nurturing relationships with our enterprise clients. This role involves ensuring the successful implementation and adoption of HealthSnap's solutions, driving customer satisfaction, and identifying opportunities for growth and expansion within existing accounts.
Responsibilities:
Qualifications:
Benefits:
HealthSnap offers a comprehensive benefits package including Medical, Dental, Vision, Life Insurance, Paid Time Off, Career Advancement Opportunities, and the ability to work remotely.
We embrace diversity and are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are passionate about improving the future of healthcare through innovative technology, we want to hear from you!
The pay range for this role is:
80,000 - 130,000 USD per year (Remote - United States)
Customer Operations
Remote (United States)
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