HealthSnap (healthsnap.io) empowers patients and their physicians to improve health outcomes using an innovative platform for modern, proactive patient care.  We help healthcare organizations easily manage chronic conditions remotely, and deliver personalized patient experiences when it's needed most.

Be part of an organization built on teamwork, innovation, mutual respect, and equity for all. We believe in the power of prevention over treatment, after our co-founders experienced how modern healthcare failed their loved ones, they knew there had to be a better way. We believe that every patient deserves to receive the right care, at the right time, and in the right location - regardless of their condition or status. 

We lead with empathy above all else, and place the patient at the center of everything we do. Working at HealthSnap means being part of a family and a team where if you win, we all win, no matter how big or small the accomplishment. We take ownership - and lead with empathy - and expect each employee to recognize that real patients rely on HealthSnap every day.

Position Overview:
The Quality Assurance Coordinator plays a crucial role in ensuring that all company products, services, and processes meet internal and external quality standards. This role involves supporting the implementation, and monitoring of quality assurance processes and policies. The coordinator will work with various departments to maintain quality standards, resolve quality issues, and ensure compliance with regulatory requirements.

Key Responsibilities:

●Quality Monitoring and Reporting:
    ○ Complete day-to-day activities related to the QA process, ensuring all procedures meet required quality standards.
    ○ Monitor and report on performance metrics, identifying areas for improvement.
    ○ Conduct quality audits and inspections, documenting findings and ensuring corrective actions are implemented.
●Policy and Process Development:
    ○ Assist in the development and implementation of QA processes, procedures, and standards in collaboration with the Director of Quality Assurance and Compliance.
    oEnsure compliance with industry standards, regulatory requirements, and company policies.
●Continuous Improvement:
    ○ Collaborate with cross-functional teams (production, engineering, clinical, etc.) to identify areas for improvement in quality processes.
    ○ Assist with implementation of quality improvement initiatives and assist with root cause analysis of quality issues.
    ○ Assist with tracking corrective actions and process improvements to measure their impact.
●Training and Support:
    ○ Provide training and support to staff on QA standards, tools, and techniques.
    ○ Serve as a resource for quality-related inquiries and ensure staff is aware of Standard Operating Procedures.
● Documentation and Compliance:
    ○ Maintain accurate and detailed records of QA processes, reports, and audit findings.
    ○ Ensure compliance with relevant laws, regulations, and standards.
    ○ Coordinate external and ensure timely resolution of any issues identified.
●Communication and Coordination:
    ○ Communicate quality standards and procedures across the organization.

    ○ Ensure that financial processes adhere to best practices and organizational standards.
    ○ Collaborate with other departments to ensure alignment of quality goals and objectives.

Qualifications:

●Education:
    ○ LPN/LVN or Registered Nurse.
    ○ Bachelor’s degree or advanced degree is a plus.
●Experience:
    ○ 2-4 years of experience in quality assurance, audit tools, and compliance in 
    healthcare.
    ○ Experience with quality management systems, regulatory compliance, and 
    conducting audits.
●Skills:
    ○ Strong attention to detail and analytical skills.
    ○ Excellent written and verbal communication abilities.
    ○ Ability to work independently and as part of a team.
    ○ Knowledge of quality management systems (QMS) and continuous improvement 
    methodologies (Lean, Six Sigma, etc.).
    ○ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
    ○ Familiarity with industry-specific regulations and quality assurance tools.

Compensation Detail: Education, experience and tenure may be considered along with internal equity when job offers are extended. 

Location: Remote (Unites States)

Benefits: HealthSnap offers a comprehensive benefits package including Medical, Dental, Vision, Life Insurance, Paid Time off, Career Advancement Opportunities, and the Ability to Work Remotely. 

We embrace diversity and are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, or your identity expression, if you are passionate about improving the future of healthcare through lifestyle change, we want to hear from you!