Hyre is a fast-growing virtual assistant service company dedicated to providing exceptional support to our clients. We value innovation, efficiency, and a commitment to excellence. Join us and be part of a dynamic team that empowers businesses to thrive.
Role Overview
We are seeking a proactive, bilingual professional to join our team as a Virtual Assistant. This role is strategically designed to provide high-level administrative support, specifically taking on routine tasks to allow internal leadership to focus on high-impact strategic work. You will act as a key coordinator between our office staff and our clients, ensuring operational gaps are covered and tasks are managed independently with high initiative.
Core Responsibilities
- Administrative Support: Execute daily administrative tasks and high-accuracy data entry to streamline team operations.
- Telephone Communication: Serve as a primary point of contact, providing clear and personable phone support to customers and partners.
- Office Coordination: Collaborate effectively with on-site office staff to manage scheduling and cross-departmental tasks.
- Project Assistance: Manage routine workflows independently to free up senior team members for more impactful business results.
- Growth & Development: Maintain a high level of performance in core duties with the potential to transition into more advanced responsibilities as the role evolves.
Candidate Qualifications & Skills
Communication & Language
- Bilingual Proficiency: Must be fully fluent in both English and Spanish.
- Interpersonal Skills: Proven "charismatic" personality with the ability to build rapport quickly over the phone.
- Customer Experience: Strong background in customer-facing roles with a focus on problem-solving and personable service.
Core Competencies
- Initiative: Ability to identify what needs to be done and take action without constant supervision.
- Independent Management: Skilled at organizing a daily task list and meeting deadlines in a remote environment.
- Reliability: Consistent and dependable approach to administrative and data entry workflows.
Technical Requirements
- Connectivity: Must have a highly reliable, high-speed internet connection.
- Video Setup: Must have a quality camera setup and professional remote workspace for team coordination.
- Remote Experience: Proven track record of successfully working in a remote or virtual assistant capacity.
Working Schedule
- Time Zone: Aligned with US Business Hours.
- Specific Hours: Operates on Central Standard Time (CST).