Hey Lieu is a fast-growing virtual assistant service company dedicated to providing exceptional support to our clients. We value innovation, efficiency, and a commitment to excellence. Join us and be part of a dynamic team that empowers businesses to thrive.

Position Overview

We are seeking a highly technical, certified Salesforce specialist to join a fast-moving fractional RevOps consultancy supporting high-growth B2B SaaS clients. This hands-on, client-facing role focuses on Salesforce and HubSpot administration, data integrity, automation, and integration troubleshooting.

The ideal candidate is a self-directed expert in Salesforce configuration with additional skills in HubSpot, strong documentation practices, and a consulting mindset.

Core Responsibilities

🔧 Salesforce (60%)

• Serve as admin across multiple client orgs
• Configure custom objects, fields, validation rules, flows, and page layouts
• Build scalable automation (Flows, legacy Process Builder, scheduled actions)
• Manage user roles, permission sets, profiles, and sharing rules
• Implement lifecycle stages, MQL logic, and lead/account assignment
• Build dashboards and advanced reporting
• Support integrations with tools like Clearbit, ZoomInfo, Stripe, LinkedIn, CPQ, and Certinia
• Maintain B2B Commerce storefronts and product catalogs
• Conduct QA, regression testing, and uphold security/data hygiene

🌐 HubSpot (30%)

• Administer Sales, Marketing, and Service Hubs
• Set up properties, forms, workflows, scoring, and attribution
• Manage Salesforce–HubSpot sync (deduping, conflict resolution, custom rules)
• Collaborate on nurture campaigns and sales handoff processes

🧠 Internal & Cross-functional (10%)

• Create system documentation and SOPs
• Join sprint planning, implementation reviews, and client meetings
• Contribute to internal tooling and operational process improvements

Qualifications

• Salesforce Certifications: Admin, Advanced Admin, Platform App Builder
• HubSpot CRM and Marketing Hub proficiency (certifications preferred)
• 3–5 years of RevOps or Salesforce Admin experience, ideally in B2B SaaS or consulting
• Skilled in Salesforce data model, automation, and user management
• Experience across multi-org or agency environments
• Strong English communication and documentation skills
• Able to work autonomously without hand-holding

Nice-to-Haves

• Experience with revenue attribution, campaign influence, and BI tools (Looker, BigQuery)
• Familiarity with middleware tools (Zapier, Tray.io, Workato)
• Prior exposure to product-led or sales-led SaaS GTM models