About Hallmark Health Care Solutions, Inc

At Hallmark Health Care Solutions, the two aspects — what we do and how we do it — are tightly interwoven. In our products and our people alike, we put a relentless focus on truth, trust, transparency, respect and service.

Hallmark Health Care Solutions is led by passionate experts with an average of 20+ years’ experience in IT, nursing, process engineering, finance, and healthcare. We are committed to strengthening communities by producing technologies, support services, and thought leadership that tangibly improve patient care and community health outcomes. 

Hallmark Healthcare Solutions, Inc (HHCS) is seeking an Implementation Analyst to join the team to effectively provide guidance, support, and analytics to our Provider Compensation team. This role is instrumental in supporting the implementation team to ensure our clients success during the usage of the product.

Job Description

• Understand the complete provider compensation solution.
• Understand the client requirements, identify the system dependencies to ensure the project critical decisions are taken ahead of time.
• Document the business, functional, technical requirements and ensure the project’s scope is accurately defined & mapped per discovery sessions.
• Coordinate with the necessary internal resources to successfully complete the scope of work on time and with Quality.
• Assist project manager where needed to gather documents, verify/analyze data, conduct discovery sessions, draft scoping document, configuration of the solution based on client scope, and assist with system validation.
• Work with the implementation team to understand and build compensation models specific to the client needs.
• Conduct elaborate knowledge transfer sessions to pass on the complete client business requirements with all necessary documents to the technical team.
• Manage customers with minimum supervision, deal with ambiguity, and maintain tight timelines/priorities in a highly professional manner.
• Capability to multitask and work in a fast-paced environment.
• Ability to handle high volume of work including managing multiple projects at the same time.
• Design the roll out approach including complete testing and training schedules and communicate with the client.
• Evaluate and implement ways to improve system performance.
• Assist clients during the transitioning and post Go-live stabilization period.

·        Address production issues in a timely manner.

• Track project status to identify risks if any and mitigate them early to prevent any unnecessary changes or delay.

·        Perform user acceptance testing of the client platform and evaluate the results to identify any defects and/or variances from functional, operational and performance requirements.

·        Prepare user testing logs for final Go-Live client confirmation.

Required Qualifications

• 5+ years of experience in the Healthcare industry
• 3+ years of experience in provider compensation role; preferably working on an implementation team
• Experience working with a project manager to gather documents, verify/analyze data, conduct discovery sessions, draft scoping document, configuration of the solution based on client scope, and assist with system validation
• Fluent in MS Project, Excel, PowerPoint and Word tools
• Strong understanding of Provider Compensation Methodologies
• Attention to detail, strong analytical skills and ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
• Bachelor’s Degree preferred
• MS Excel proficiency
  
  
  

Job Type: Full-Time

Work Location: Our preference is to hire someone as hybrid in our Dallas office, 3 days a week. Our new office address is: 13155 Noel Rd, Suite 2400 Dallas, TX 75240

Benefits

•  401 K
•  Health Insurance
•  Dental Insurance
•  Vision Insurance
•  Paid Time Off
  
  
  

Hallmark Healthcare solutions is an Equal Opportunity Employer. All Employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation, gender identity and or expression, marital, civil union or domestic partnership status, past of present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. HHCS reserves the right to amend the job descriptions, duties or qualifications based on company needs.