About Helping Hands Reentry Outreach Centers

The Mission of Helping Hands is to provide HOPE and CARE through personal, trauma-informed programs to individuals experiencing homelessness.

Our programs are Trauma-Informed, Data-Driven, and Person-Centered. 

We take the time to learn each individual's story and help connect them to the appropriate local resources and services to meet their unique needs. We do not duplicate available services; instead, we build strong collaborative partnerships with local programs and foster connections between participants and our community partners.

Position Summary

• Monitor shelter activities to ensure the safety of participants.
• Perform shelter intakes.
• Complete timely bunk assignments, dorm inspections, and property storage.
• Demonstrated ability to work independently. Ability to appropriately assess a situation and take corrective action as necessary.
• Responsible for maintaining accurate logs, shift reports, and participant records, both manually and using a web-based program.
• Attend agency and program staff meetings.
• Facilitate problem-solving and provide crisis intervention services to participants as necessary.
• Full-time, benefit eligible, $18.90 per hour

Physical/Mental Requirements

The physical and mental demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.

• Hearing and vision adequate for interaction with participants, interaction with staff, and interaction with the general public.
• Work is primarily performed indoors, within an office setting, occasionally accompanied by moderate noise levels and exposure to scents.
• Frequently required to sit/stand at a computer or in a stationary position.
• Frequently operates a computer and other office productivity equipment, such as copy machine, printer, and phone.
• Frequently required to move about within the facility for meetings, office equipment, and daily operations.

Preferred Qualifications

• The right individual for this position has a passion for helping others, is nonjudgmental, and is able to deal with difficult situations in positive and constructive ways.
• Direct or Lived Experience with homelessness, addiction, and/or low-income populations.
• Understanding of the issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault

Helping Hands is proud to be an Equal Opportunity Employer.