ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, IHG, L’Oréal, NBCU, and Aetna Google. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content. Content confidently. ™ 

With offices in Atlanta, London, Mexico City, Mumbai, and Shanghai, we operate on a global scale, delivering world-class solutions that drive exceptional business outcomes. 

Who We Are   

At ICP, our values define us: we are Curious, Focused, Creative, Trustworthy, and Inclusive. 

We're A People First Company 

At ICP, we provide benefits that matter to our people and enable us to be engaged both in and outside of work. We foster a culture where work/life balance is nurtured and encouraged, offering hybrid working, generous paid time off, paid holidays, volunteer time off, and Summer half-day Fridays.  We also take care of our people with competitive medical, dental, and vision benefits, mental health support, and a robust savings plan. 

Bring the Confidence   

Are you a relationship-focused, driven professional with a growth mindset? Do you thrive on breaking through challenges and excelling in competitive environments? You're not expected to have all the answers, but your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role. We’d love to hear from you! 

We’re hiring a Creative & Studio Operations Consultant to join our Strategy & Consulting Practice. This role is ideal for someone who lives and breathes creative production and understands how technology, process, and innovation intersect to deliver at scale.

You’ll work with global brands to streamline creative operations, optimise studio workflows, and embed technologies like automation and AI into content ecosystems. With a background in creative or production agencies, you’ll bring both strategic insight and hands-on expertise—making you a trusted advisor across clients and internal teams alike.

What You’ll Be Doing

• Lead consulting projects focused on Creative Operations, Content Production, and Studio Transformation—spanning both billable client work and internal initiatives
• Optimise workflows by assessing current-state studio operations, identifying pain points, and designing scalable, tech-enabled solutions
• Advise on tools and tech, including content automation platforms (e.g., Celtra, StoryTeq, CreateTotally, Pencil), workflow systems, AI integrations, and asset management platforms
• Support strategic change across global marketing ecosystems—covering content planning, localisation, modular content, and omni-channel delivery
• Collaborate with clients and teams to align stakeholders, translate complex challenges into actionable recommendations, and drive measurable improvements
• Contribute to internal best practices, playbooks, and thought leadership, staying ahead of trends in MarTech, automation, and production innovation

What You’ll Bring

Hard Skills

• Experience in creative production, content operations, or marketing transformation—ideally within a consulting or agency environment
• Deep hands-on experience with content automation and AI tools such as Celtra, StoryTeq, CreateTotally, Pencil, and Automated Creative
• Strong understanding of omni-channel production workflows, design systems, and media specifications across digital, social, and traditional platforms
• Experience designing and managing automation workflows in studio environments
• Familiarity with global content operations, localisation practices, and adapting workflows for different markets
• Working knowledge of DAM, PIM, and related technologies within the content ecosystem

Soft Skills

• A strategic, solutions-oriented mindset with a strong bias for action and practical problem-solving
• Comfortable translating technical complexity into simple, scalable processes for global clients
• Confident and influential communicator, able to engage senior stakeholders and build trusted relationships
• Collaborative and adaptable—comfortable navigating fast-paced environments and cross-functional teams
• Creative thinker with a structured approach to improving studio workflows and optimising creative output
• Naturally curious with a passion for innovation, emerging tech, and continuous improvement

Why This Role?

• Work with global brands and enterprise clients on high-impact creative and operational transformation
• Be part of a growing, forward-thinking consulting team where your voice and expertise matter
• Contribute to the development of industry-leading strategies in creative ops, AI, and automation
• Enjoy a hybrid working model with flexibility and balance, based in London

At ICP we are committed to creating an inclusive culture that is grounded in our core values and how we provide

top class service to our clients and how we show up and support each other within our communities. We celebrate

different backgrounds, experiences, and perspectives—encouraging everyone to bring their authentic selves to

work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions.

For these reasons and more ICP is a proud equal employment opportunity employer. We welcome everyone

regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are

dedicated to providing an inclusive, open, and diverse work environment.