About ICP
ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content. Content confidently.™
With offices in Atlanta, London, Mexico City, Mumbai, and Shanghai, we operate on a global scale, delivering world-class solutions that drive exceptional business outcomes.
Who We Are
At ICP, our values define us: we are Curious, Focused, Creative, Trustworthy, and Inclusive.
We're A People First Company
At ICP, we provide benefits that matter to our people and enable us to be engaged both in and outside of work. We foster a culture where work/life balance is nurtured and encouraged, offering hybrid working, generous paid time off, paid holidays, volunteer time off, and Summer half-day Fridays. We also take care of our people with competitive medical, dental, and vision benefits, mental health support, and a robust savings plan.
Bring the Confidence
Are you a relationship-focused, driven professional with a growth mindset? Do you thrive on breaking through challenges and excelling in competitive environments? You're not expected to have all the answers, but your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role. We’d love to hear from you!
We’re looking for a Senior Consultant to join our growing Creative Operations Center of Excellence within the Strategy & Consulting Practice. This role is focused on upstream creative operations—working with internal brand, design and marketing teams to define how work flows, how teams collaborate, and how platforms enable scalable, efficient, and insight-driven ways of working.
You’ll be a trusted strategic advisor, shaping creative operating models, optimizing workflows, and leading high-impact client engagements. You’ll bring deep understanding of in-house creative teams and the processes that support concepting, design, and delivery—building systems that avoid bottlenecks and burnout.
This USA-based role reports to the Global Lead of the Creative Operations COE
Key Responsibilities:
Hard and Soft Skills:
Hard Skills
Collaboration:
What You’ll Have:
At ICP we are committed to creating an inclusive culture that is grounded in our core values and how we provide
top class service to our clients and how we show up and support each other within our communities. We celebrate
different backgrounds, experiences, and perspectives—encouraging everyone to bring their authentic selves to
work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions.
For these reasons and more ICP is a proud equal employment opportunity employer. We welcome everyone
regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are
dedicated to providing an inclusive, open, and diverse work environment.
Strategy & Consulting Services
Atlanta, GA
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