About ICP

ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L’Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content. Content confidently.™

With offices in Atlanta, London, Mexico City, Mumbai, and Shanghai, we operate on a global scale, delivering world-class solutions that drive exceptional business outcomes.

Who We Are  

At ICP, our values define us: we are Curious, Focused, Creative, Trustworthy, and Inclusive.

We're A People First Company

At ICP, we provide benefits that matter to our people and enable us to be engaged both in and outside of work. We foster a culture where work/life balance is nurtured and encouraged, offering hybrid working, generous paid time off, paid holidays, volunteer time off, and Summer half-day Fridays.  We also take care of our people with competitive medical, dental, and vision benefits, mental health support, and a robust savings plan.

Bring the Confidence  

Are you a relationship-focused, driven professional with a growth mindset? Do you thrive on breaking through challenges and excelling in competitive environments? You're not expected to have all the answers, but your passion for uncovering solutions and building strong partnerships makes you the perfect fit for this role. We’d love to hear from you!

The Senior Director, Campaign Management is a highly effective and visible “big thinker” project leader, responsible for strategically managing the execution of high profile, multi-million dollar, compelling and customer-centric 360 campaigns, while being hands on and tactical as needed. Experience in the Retail industry working on Holiday campaigns is a must.

This role requires exceptional planning, problem solving, communication, interpersonal, and people development skills. It will also require leadership through change, and the ability to interface and collaborate regularly with marketing and cross functional senior leaders to help build alignment against business objectives and priorities.

• Become the organization’s go-to person for the campaign
• Oversee the management of strategy development through creative execution with an understanding of connectivity points along the way and create timelines accordingly
• Partner with marketing and strategy leads to build long-term campaign planning and strategic initiatives
• Act as a leader and strategic advisor when working with internal and external partners to develop the project plan
• Strong executive presence and ability to have honest, direct conversations to enable smart and timely decision making to move the ball forward
• Understand the brands’ key business objectives. Keep up with evolving needs and matters directly affecting the business
• Possibility of managing partnerships with external agencies and vendors 

Overall team support

• Lead development and execution of work at all stages to ensure it meets internal client expectations and business objectives
• Excellent people leader who can motivate and inspire across the organization and lead and inspire day-to-day management of the campaign
• Deliver with and mentor project teams to produce great work on time and on budget
• Attend internal team status meetings to deliver opinions and updates of latest project trajectories, statuses, and ensure PM team actions
• Astute governance of budget, staffing, resourcing and timelines for the teams at large
• Help to foster an innovative, positive and solution-oriented environment aimed at always finding a way to support great ideas that will move the brand and business forward

 Workflow optimization support

• Help to drive improvements of current internal systems and ways of working; change manage with senior leadership as needed
• In partnership with creative team, continue to look for ways to optimize from both a quality and costs standpoint
• Support with problem solving issues that develop around production workflow needs
• Communicate process developments and support changes in ways of working as they come 

Qualifications/Requirements

• Bachelor’s degree level or equivalent
• At least 10+ years’ experience leading and managing marketing centric projects with experience in the retail industry
• Strong knowledge of project management methodologies, and an ability to use the right method for the task and situation and adapt as needed
• Excellent written and verbal communications, ability to tailor to all levels of the organization
• Strong leadership skills, with the proven ability to coordinate team members across teams and locations
• This role will be primarily on-site in our client’s NY office

Desired Characteristics

• Self-starter, able to consistently deliver without requiring significant oversight
• Adaptable performer who can lead effectively under pressure and through change
• Strong political acumen, able to tailor style and approach to influence teams and individuals to gain the commitment and performance required to succeed
• Highly collaborative, able to build mutually beneficial relationships cross-functionally
• Comfortable with uncertainty, but with the drive to establish order and structure
• Ability and desire to continually learn and improve the status quo 

We’re passionate about creating an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work is the right thing to do.