About iGo Motors

We are here to make trustworthy, affordable transportation available in every community we serve.

When people in our communities don’t have access to quality transportation, our communities suffer. When parents can’t get back and forth to work, the grocery store, school, important meetings, the doctor, or evening and weekend activities, families suffer. When employees aren’t able to show up to work on time due to vehicle issues, businesses suffer. Transportation is an important part of our lives that we rarely think about until it’s not there.

At iGo, our dedicated team works hard to continuously improve our entire process, innovating and discovering better methods, so that we can provide you with a higher quality vehicle at a better value. We want to ensure that bad credit, job status, and past financial struggles won’t stop you from owning a dependable car.

While solving transportation problems is our number one priority, it doesn’t stop there. We are constantly striving to improve every aspect of our business to ensure that the vehicle you purchase from us continues to serve you well for the life of your contract and beyond.

People need to go places. We ensure they get there.

We are seeking a highly motivated and organized BDC Agent to join our team. The ideal candidate will be energetic, friendly, and an excellent communicator, with the ability to effectively manage inbound and outbound customer inquiries. This role focuses on driving business through managing leads, handling phone and online communications, and ensuring a seamless experience for potential and current customers.

Key Responsibilities:

• Handle inbound and outbound customer communications, including calls, and online inquiries.
• Manage and follow up on leads in a timely and professional manner.
• Assist customers by providing information about services, scheduling appointments, and directing them to the appropriate department.
• Update and maintain lead tracking and CRM systems to ensure accurate reporting.
• Work closely with Sales Manager to ensure leads are effectively nurtured and closed.
• Take payments and assist with customer account inquiries.
• General administrative duties such as filing, data entry, and maintaining records.

Skills Required:

• Communication skills – Excellent verbal and written communication, with the ability to establish rapport quickly.
• Lead Management – Experience with handling leads, prospecting, and nurturing customer relationships.
• People skills – Ability to build strong relationships with customers and work well in a team.
• Conflict resolution – Capable of handling customer concerns professionally and effectively.
• Computer skills – Proficient with CRM systems and basic computer operations.

Schedule:

• Monday, Wednesday, Thursday, Friday: 9:00 AM - 6:00 PM CST
• Saturdays: 9:00 AM - 1:00 PM CST

For immediate consideration do these steps:

• Take a typing speed test, screenshot your results, and email them to hr@igo.group AND
• Send a video, 1 minute or less, about why you are perfect for the job to the same email.