Retail, Commerce Functional Consultant

About Illumina Technology Solutions, LLC


At Illumina Technology Solutions, we are experiencing rapid growth across the U.S.A., Canada, India, and Pakistan and are proud to be a Microsoft Gold Partner. We are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth. Visit us at www.illuminatechnology.com 

About the Role

As a D365 F&O Retail Functional Consultant, you will be responsible for implementing large Microsoft Dynamics 365 Commerce projects; should be client-focused, team-oriented and with exceptional communication skills.We seek a highly motivated individual who can thrive in a dynamic environment and is adept at meeting deadlines. 

 

Essential Functions 

  • Plan, configure and implement D365 Commerce for our clients 

  • Employ your knowledge of business processes and D365 Commerce to develop solutions 

  • Create Business process work-though, functional requirements document and functional design documents for in-scope functionality 

  • Be the interface between our clients and our development & quality engineering teams – providing clarification to queries that arise 

  • Perform user acceptance testing of the functional requirements of the system and business processes 

  • You will participate in the setup and execution of project workflows 

  • Managing and building client relationship is your foremost responsibility 

  • You will plan, prioritize, and create project plan 

  • You will be a team player with strong communication skills and proactively contribute to team discussions 

 

Required qualifications: 

  • Bachelor's degree in computer science or Equivalent 

  • 10-12 years of experience as Functional Consultant in Dynamics 365 / Dynamics AX in Retail module; with at least 3 years of expertise in Dynamics 365 Commerce

  • Must have performed at least two full lifecycle implementations of D365 Commerce / AX 2012 Retail implementations

  • Hands on experience in the Retail/Commerce and e-Commerce industry with a sound understanding of the value flow within ERP systems

  • Good at client interactions, able to set & manage stakeholder expectation

  • Ability to manage requirements/scope and risks appropriately

  • Ability to identify risks, issues, find solution and plan/mitigate/resolve them 

  • Experience of rollouts, deployments, upgrade 

  • Experience of setting up new stores, store migrations 

  • Experience of code / fix push to MPOS and CPOS 

  • Experience of configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station 

  • Good exposure to Finance & SCM domains and Retail industry knowledge 

  • Ability to build the necessary test artefacts to test the functionality of the modules deployed 

  • Good presentation and communication skills 

  • Create end user documentation  

  • Plan and implement user on-boarding and support post on-boarding hyper care

  • Work with a global team and guide them with issue resolution 

 

Additional Information: 


  • Knowledge on Azure 

  • Knowledge on integration with other ERP / business systems 

  • Knowledge on Project Management 

  • Knowledge on SQL to write a basic query 

  • Dynamics 365 Retail/ Commerce certifications 

 

We are an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

 

Delivery

Remote (Canada)

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