About the Role

As a D365 F&O Retail Functional Consultant, you will be responsible for implementing large Microsoft Dynamics 365 Commerce projects; should be client-focused, team-oriented and with exceptional communication skills. We seek a highly motivated individual who can thrive in a dynamic environment and is adept at meeting deadlines.  

Essential Functions  

•  Plan, configure and implement D365 Commerce for our clients   

• Employ your knowledge of business processes and D365 Commerce to develop solutions   

• Create Business process work-though, functional requirements document and functional design documents for in-scope functionality  

• Be the interface between our clients and our development & quality engineering teams – providing clarification to queries that arise  

• Perform user acceptance testing of the functional requirements of the system and business processes   

• You will participate in the setup and execution of project workflows  

• Managing and building client relationship is your foremost responsibility  

• You will plan, prioritize, and create project plan  

• You will be a team player with strong communication skills and proactively contribute to team discussions  

Required qualifications:  

• Bachelor's degree in computer science or Equivalent  

• 10-12 years of experience as Functional Consultant in Dynamics 365 / Dynamics AX in Retail module; with at least 3 years of expertise in Dynamics 365 Commerce

• Must have performed at least two full lifecycle implementations of D365 Commerce / AX 2012 Retail implementations

• Hands on experience in the Retail/Commerce and e-Commerce industry with a sound understanding of the value flow within ERP systems

• Good at client interactions, able to set & manage stakeholder expectation

• Ability to manage requirements/scope and risks appropriately

• Ability to identify risks, issues, find solution and plan/mitigate/resolve them  

• Experience of rollouts, deployments, upgrade  

• Experience of setting up new stores, store migrations  

• Experience of code / fix push to MPOS and CPOS  

• Experience of configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station  

• Good exposure to Finance & SCM domains and Retail industry knowledge  

• Ability to build the necessary test artefacts to test the functionality of the modules deployed  

• Good presentation and communication skills  

• Create end user documentation   

• Plan and implement user on-boarding and support post on-boarding hyper care

• Work with a global team and guide them with issue resolution  

Additional Information:  

•  Knowledge on Azure   

• Knowledge on integration with other ERP / business systems  

• Knowledge on Project Management   

• Knowledge on SQL to write a basic query   

• Dynamics 365 Retail/ Commerce certifications  

We are an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.