About Lumovy Technology Solutions, LLC

At Lumovy Technology Solutions, we are experiencing rapid growth across the U.S.A., Canada, India, and Pakistan and are proud to be a Microsoft Gold Partner. We are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth. Visit us at www.lumovy.com

About the role

As a Microsoft Office 365 Administrator, you will play a crucial role in managing and maintaining Office 365 environments. You will be responsible for ensuring the availability, security, and optimal performance of Office 365 services, as well as supporting end users with their Office 365-related needs.

Essential Functions

• Administer and manage Office 365 tenants, including user accounts, licenses, and permissions, etc
• Working knowledge of the Microsoft EndPoint Management solutions (Defender, InTune, MFA, Bitlocker) etc
• Monthly Audit and compliance, Asset managements and IP procurement
• Handle Day to day IT operation including helpdesk support, IT Projects Management and deployments including upgrades.
• Implement and manage security measures to protect Office 365 data and prevent unauthorized access
• Provide technical support and troubleshooting assistance to end users experiencing IT related issues
• Collaborate with internal teams and external vendors to implement new Office 365 features and functionalities
• Stay up to date with the latest Office 365 updates, best practices, and industry trends
• Establish working guidelines and document processes for the design and management of the networked applications across the business

Required Qualifications

• Bachelor's degree in computer science, Information Technology
• Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, sharepoint etc)
• Experience with Office 365 administration tools, such as the Microsoft 365 Admin Center and PowerShell
• Familiarity with Office 365 security and compliance features, such as Data Loss Prevention (DLP) and Multi-Factor Authentication (MFA)
• Excellent communication and interpersonal skills, with the ability to effectively interact with clients and colleagues
• Strong problem-solving skills and attention to detail
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Messaging Administrator Associate are a plus
• All-round IT infrastructure specialist with at least 3 years hands-on experience

Core Behavioral Skills:

• Confident individual with good communication interpersonal skills 
• Able to deal with people at all levels and communicate to users in a clear, non-technical language
• Analytically minded, able to break down and understand information
• Must be comfortable with working in a fast-moving, dynamic environment
• Strongly customer-focused, used to providing support to demanding users
• Good organizational skills, used to managing and prioritizing own workload
• Ability to report on progress, timescales, outstanding and completed activities