Hi. We're Infinitus. We're a team of ex-Googlers, startup veterans, and industry experts on a mission to build AI that improves how Americans get access to critical specialty medications. Our purpose-built AI system automates phone calls to insurance companies, pharmacy benefit managers, and pharmacies to make the business of caring for people less "business," more "people."

Our approach combines multi-model/multimodal AI, human-in-the-loop machine learning, and an extensive knowledge graph to conduct accurate, compliant, autonomous conversations between organizations. Since Infinitus was founded over six years ago, we’ve automated over 5 million calls saving the US healthcare system thousands of hours.

We've raised $102.9M from the best venture capitalists and many industry leaders such as Kleiner Perkins, Coatue Management, Google Ventures, a16z and Memorial Hermann. If you're looking to join a dynamic team at the forefront of AI and health tech, and you're ready to challenge "how it's always been done," we want to meet you.

As a Solution Architect (Pharma), you will lead solution implementations for pharma clients, combining technical expertise in Salesforce Managed Package apps, API integrations and platform configuration with a deep understanding of healthcare and life sciences workflows. You will design, build, and scale enterprise-grade native apps inside Salesforce Health and Life Sciences Clouds to seamlessly exchange data between Salesforce and Infinitus APIs, leveraging standards where applicable. Additionally, you will collect and document technical requirements, configure the Infinitus platform, and support testing and launch processes. This role requires a mix of solution architecture, technical architecture, client-facing consultation, and cross-functional collaboration.

In this role you will:

• Design, build and scale Managed Package Apps for new and existing customers in Salesforce Health and Life Sciences Clouds. 
• Provide technical guidance and best practices for Salesforce and MuleSoft integrations to influence customer's Salesforce implementations
• Optimize customer workflows for high availability, scalability, and performance.
• Participate in pre-sales activities, including technical presentations, solution demonstrations, and proposal development for prospective clients.
• Collaborate with sales and customer success teams to understand prospect requirements and propose tailored solutions.
• Manage multiple client projects concurrently, ensuring timely delivery and client satisfaction.
• Understand system configuration issues, data integration issues and any other technical set up internally or with customer systems. 
• Design and develop MuleSoft applications to integrate Salesforce Health and Life Sciences Clouds with Infinitus APIs, using FHIR standards.
• Design and expose REST APIs for system interoperability.
• Document client requirements and create technical specifications.
• Configure the Infinitus platform and establish integrations with client systems.
• Support QA, UAT, and launch processes.
• Partner with internal teams and clients to resolve technical issues.

Requirements:

• 6+ years of experience designing and implementing Salesforce Managed Package / native apps inside Salesforce Health and Lifesciences Clouds
• Strong understanding of the Salesforce data model, Lightning Platform, and AppExchange
• Experience in packaging (managed/unmanaged), versioning, and namespace management
• Strong proficiency in Apex (triggers, classes, test methods, batch jobs, etc.), platform events, asynchronous processing, and callouts, and experience in enforcing FLS/CRUD in Apex
• Experience with Salesforce DX (SFDX), Scratch Orgs, and source-driven development.
• Experience building Lightning Web Components (LWC), Declarative Tools (Flows, custom objects and layouts) and Aura Components, and understanding of Lightning Design System (SLDS)
• Preferred experience in building reusable MuleSoft connectors and publishing them to Anypoint Exchange
• Proficiency with Salesforce Query Language (SOQL), DataWeave and Java
• Strong knowledge of Salesforce APIs (REST and SOAP), OAuth, and token-based authentication
• Experience with Salesforce, MuleSoft, FHIR, and X12 Standards
• Knowledge or experience in the Big pharma industry is a must
• Salesforce Platform Developer II, Application Architect, System Architect certifications
• Salesforce Certified Technical Architect or MuleSoft Architect a plus 
• Excellent communication and problem-solving skills
• BA/BS degree or equivalent work experience

Why join Infinitus?

• Impactful work driving innovation in healthcare automation.
• Work with cutting-edge tech, including Salesforce Health Cloud, Life Sciences Cloud, MuleSoft, and FHIR.
• Growth and ownership in building scalable integration frameworks.

Infinitus Systems, Inc. is building AI agents that solve the healthcare staffing shortage once and for all. By automating clinical and non-clinical phone calls, our team is removing obstacles that make it difficult to access, afford and adhere to expensive treatments. We believe deeply in the infinite possibilities of AI, its potential to transform healthcare, and our ability as a team to make it happen.

Infinitus Systems is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Infinitus Systems believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.