About Infusion

Infusion Marketing Group helps community financial institutions (CFIs) - credit unions and banks profitably grow using a combination of proven data assets, expert consulting, and modern cloud software. We own and operate Infusion Marketing, Intellicredit and QwickRate, and are in the process of unifying these brands under a new identity.

Our values are Curiosity, Transparency, Partnership, and Lagniappe - always adding a little extra for clients and colleagues alike. We are an 80-person company growing to 100 in the next 18 months, and we have no intention of ballooning headcount for the sake of it. We move with purpose, invest in what works, and use automation and AI to stay lean and effective.

The Opportunity

We’ve nailed the basics—multi‑state payroll, benefits, compliance, and HRIS (Rippling)—but we have never had a dedicated People leader. You will turn a lightly staffed, part‑time HR effort into a lean, tech‑forward function that powers our next stage of growth without piling on headcount.

This role is both Strategic and Hands-on. As the senior-most People leader, you’ll shape policies and programs that empower our team, shape our thinking, and drive business growth.

Key Responsibilities

1.  People Strategy - Serve as a trusted advisor and subject matter expert to leadership. Develop and execute a People Strategy aligned with business goals, growth plans, and evolving organizational needs. Ensure that Transparency as a company value is achieved.

2.  Talent Acquisition and Development – Innovate to build a talent acquisition program at scale. Implement structured reviews, identify and coordinate leadership development and training programs, and design career pathways for all roles. Identify future leaders and succession plans.

3.  Employee Engagement - Focus, foster, perpetuate our culture and our core values, with a particular emphasis on internal community building among our 100% remote staff.

4.  Compensation and Benefits – oversee total compensation strategy inclusive of salaries, incentives and benefits, and normalize market-based compensation benchmarks to create band ranges by role. Engage with Finance for compensation planning.

5.  KPIs – Develop people-centric metrics to monitor and improve culture. Key measures include satisfaction, engagement, and commitment, and are a mix of qualitative and quantitative measures.

6.  Compliance – Own the HRIS platform. Ensure adherence to labor laws and company policies.

In Your First 12–18 Months, You Will:

Structure a plan for success to achieve strategic objectives for this role.

·      Draft or refine job descriptions for every current role and all new hires.

·      Build a remote‑first employee‑experience plan for onboarding, learning, communication, and recognition.

·      Design and launch a company‑wide performance review program that links goals, feedback, and career paths.

·      Engage current and potential benefits brokers to ensure we receive maximum value for our team.

·      Fully operationalize our applicant tracking system and lead end‑to‑end recruiting.

·      Field engagement surveys and more to collect key data points for change and ongoing management.

·      Partner with leadership in organizational design, total‑rewards strategy, and change management.

·      Foster a culture of continuous feedback, accountability, and recognition across the organization.

·      Represent the voice of the employee to leadership.

You’ll Thrive If You Have:

·      8–12 years in HR/People Ops. Ideal but not required is experience with at least one ground‑up build in a high‑growth SaaS or services setting.

·      Executive‑level presence with demonstrated thought leadership.

·      An empathic understanding of where the company is, and a pragmatic view of where we need to go.

·      Comfort in a high degree of freedom and the lack of need for management to tell you how to do your job. You own it.

·      Proven success supporting remote / distributed teams.

·      Data fluency—able to turn engagement metrics into action.

·      Bonus: familiarity with fintech, banking, or regulated industries.

Why Infusion?

You will have the opportunity to influence the future of a growing company serving a deeply meaningful customer base. If you’re motivated by results, not title, and you know how to make a small team feel 10X bigger, let's talk.

We offer:

·      Competitive salary plus profit sharing.

·      Medical, dental and vision coverage plus Flexible PTO, 401(k) match, and WFH stipend.

·      Full ownership of the People roadmap—no legacy bureaucracy.

·      A leadership team that values straight talk and rapid experimentation.

·      The chance to shape a culture that helps community financial institutions - and your own career - thrive.

Location: Remote (U.S. Based) | Reports to: COO | Type: Full-time 

Eligible locations: AL, AR, AZ, CT, FL, GA, IL, KY, MA, MI, MO, MS, NC, OH, PA, TN, TX, VA, and WI