InRule Technology®, Inc. is a PE-backed SaaS company with hundreds of customers in more than 40 countries. Our integrated Decision Intelligence Platform (DIP) combines decisioning, process automation, and machine learning to help IT and business leaders make better decisions faster, operationalize AI, and improve complex processes.

We are trusted by some of the world’s largest banks, insurance companies, healthcare organizations, and governments for mission-critical applications. By making automation accessible, InRule increases productivity, drives revenue, and delivers exceptional business outcomes.

About the role

You will own the platform strategy for InRule’s core systems, ensuring the underlying capabilities of the product evolve to meet measurable customer outcomes identified through our Outcome-Driven Innovation (ODI) practice. This role blends platform strategy with developer- and IT-focused feature ownership. You will partner closely with Engineering, Architecture, Security, and Product to ensure the platform:

• Aligns to prioritized customer jobs and desired outcomes
• Enables AI-native workflows and integrations
• Serves both business users and the Product Lifecycle Support Team (IT)
• Supports durable growth across deployment models
  
  

The Challenge

InRule operates across multi-tenant SaaS and emerging containerized environments, while continuing to support long-standing on-premise customers in high-reliability enterprise systems. As AI reshapes integration patterns and developer expectations, we must:

• Modernize delivery across SaaS and self-hosted containers
• Provide clear, low-risk migration paths from legacy deployments
• Unify infrastructure from acquired products into a coherent platform
• Improve governance, observability, and operational visibility for IT teams
• Evolve APIs, SDKs and integrations to support developers, partners, and AI-driven systems
• Align pricing and packaging with measurable platform usage

The challenge is balancing long-term architectural coherence with customer trust, commercial realities, and ODI-validated needs.

What you'll do

• Define and evolve the strategy for InRule’s core systems including runtime, storage, APIs, integrations, governance, and deployment models
• Translate ODI research into durable product capabilities that measurably improve outcomes for developers and the Product Lifecycle Support Team (IT)
• Drive the evolution of SaaS and self-hosted container delivery, including regional hosting and environment management
• Establish clear migration frameworks that allow customers to move from legacy onpremise deployments to modern architectures safely and predictably
• Unify core infrastructure and capabilities across acquired products into a coherent platform foundation
• Own API and SDK strategy to maximize extensibility, partner enablement, and AI integration readiness
• Improve telemetry, usage instrumentation, and operational visibility to support enterprise governance and consumption-aligned pricing models
• Partner with the AI and Data Product Manager to ensure runtime, integration, and delivery capabilities support AI-driven product evolution
• Identify and prioritize platform investments that increase internal engineering velocity and reduce architectural fragmentation
  
  

What success looks like

• A clear and durable strategy for InRule’s core systems adopted across Product and Engineering
• Measurable improvements in deployment flexibility and migration confidence for enterprise customers
• Strong developer and IT satisfaction across integration, governance, and operational workflows
• Increased adoption of APIs, integrations, and partner ecosystem capabilities
• Unified platform foundations across legacy systems and acquired products
• Core system capabilities that accelerate AI innovation while preserving enterprise reliability
  
  

What we’re looking for

• Required
• • 5–10+ years in B2B SaaS product management, including experience with systems, platforms, or infrastructure-oriented products
  • Prior experience as a software engineer, architect, or highly technical product leader
  • Strong understanding of APIs, distributed systems, SaaS architecture, and containerized environments
  • Experience working with developer and enterprise IT personas
  • Ability to connect product strategy to measurable customer and business outcomes
• Preferred
• • Experience modernizing legacy enterprise software or migrating customers to new architectures
  • Exposure to usage-based or consumption-aligned pricing models
  • Experience integrating or rationalizing acquired products into a unified platform
  • Background in high-reliability or regulated environments

What we offer

• Competitive compensation and benefits.
• Flexible work environment.
• The opportunity to build and shape a premium support function with measurable customer impact.
• A collaborative culture with close partnership across Support, Engineering, Product, and Customer Success.
• Professional growth within a scaling SaaS organization.