Headquartered in San Diego, California, Inseego Corp. (Nasdaq: INSG) is an industry pioneer in intelligent device-to-cloud solutions that extend the network edge, enabling wireless coverage, multi-gigabit data speeds, low latency, and security to deliver highly reliable internet access. Our innovative mobile and fixed wireless access (FWA) solutions incorporate the most advanced technologies (including 5G, 4G LTE, Wi-Fi 6, SD-WAN, SASE, and others) into a wide range of products that provide robust connectivity indoors, outdoors, and in the harshest industrial environments. Inseego products and SaaS solutions are designed and developed in the USA.

Position Overview:

The Senior NetSuite Business Analyst will work closely with key stakeholders across the business to identify and document requirements and business needs, evaluate solutions and lead efforts to design, implement, document, test, improve efficiency and productivity, support business system initiatives, specifically focusing but not limited to NetSuite and SalesForce. 

This individual will also support the application portfolios for each department and attain all IT service level agreements for the user community within the organization. This includes NetSuite ERP and SalesForce CRM and other major business facing applications.

Responsibilities: 

General

• Support NetSuite and Salesforce business systems by becoming an expert user in many aspects of the systems
• Create, maintain and update dashboards, reports, saved searches, workflows and scripts
• Manage and maintain data integrity across various systems
• Collaborate with Change Advisory Board to prioritize business requirements and clearly justifying IT investment with cost-benefit analysis, when necessary
• Change Management to support SOX requirements
• Conduct meetings and presentations to share ideas and findings
• Manage backlog of system change requests, ensuring that the team is doing the right things at the right time in the right way

Process Improvement

• Evaluate business processes, identify areas for improvement and develop and implement solutions

·         Optimize use of system functions and processes, including KPI’s and Dashboards

• Develop analytics to maximize effectiveness and troubleshoot problems

New Development and Enhancements

• Source and implement new business solutions
• Developing systems prototypes that promote increased efficiency and productivity on multiple levels
• Manage project plans with tasks, timings and responsibilities
• Perform systems testing and user acceptance testing to ensure adherence to business requirements and project timelines
• Analyze and report on relevant data trends for informed decision making. 

Documentation and Training

• Work with internal business users and stakeholders to understand and map out and document key business processes
• Document and deliver system training specific to end users and department leads
• Update, implement and maintain internal and external documentation
• Provide post go-live support, including documenting feedback and bugs
• Effectively communicate feedback and bugs to Commercial Systems team, track progress, and provide feedback to users in a timely manner

Experience/Requirements:

• Minimum of 5 years as a proven Business Analyst, eliciting and documenting business and system requirements, user stories, process / workflow mapping and design, system testing and design, creating test scripts and conducting UAT’s
• 3+ years of experience with NetSuite Financials, Order to Cash and Procure to Pay; NetSuite certification will be a plus
• Experience with Salesforce (Sales Cloud, Service Cloud, FSL, B2B Commerce)
• Knowledge of ITGC and Sarbanes-Oxley (SOX)
• Knowledge of software development life cycle models
• Bachelor’s degree in business, accounting or information technology
• Excellent planning, organizational, and time management skills
• Excellent problem-solving skills and Attention to detail.
• Multi-tasking and juggling of priorities
• Proven analytical abilities and experience with data analytics and / or BI Tools
• Experience creating detailed reports and giving presentations
• Experience in generating process documentation and reports
• Strong communication skills, with an ability to translate data into actionable insights
• Strong working knowledge of diagramming tools, such as Visio
• Experience working in a complex global organization with multiple business units

 Salary Range: $120,000 - $140,000
This base pay range will vary depending on experience, qualifications, and location. Your recruiter will be happy to discuss all that Inseego has to offer!

Inseego is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion (including religious dress and grooming), sex/gender (including pregnancy, childbirth, related medical conditions or breastfeeding), gender identity, gender expression, national origin, ancestry, age, physical or mental disability or legally protected medical condition, family care status, military or veteran status, marital status, sexual orientation, genetic information, or any other protected classification under federal, state and local law.