About Inspectorio
Inspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers.
Our innovative platform seamlessly connects and digitizes supply chain processes to optimize decision-making, while providing real-time visibility and control over production chain operations.
Today, Inspectorio is used by over 12,000 customers, including some of the largest brands and retailers in the world.
About the role
What you'll do
Serve as the subject matter expert on industry trends, challenges, and best practices within the retail and apparel industry.
Conduct in-depth assessments of client needs and business objectives to develop tailored solutions and recommendations.
Collaborate with cross-functional teams, including sales, product management, and engineering, to align our offerings with client requirements.
Lead the development and delivery of high-impact product demonstrations, presentations, workshops, and executive briefings to showcase our capabilities and thought leadership.
Have extensive industry knowledge and guide cross-functional teams on industry trends and challenges.
Actively seek out new knowledge, share insights, and encourage team learning.
Manage multiple projects independently, while identifying project risks, and ensuring timely delivery
Analyze potential risks in projects, implement risk management plans, and provide risk insights
Design and validate comprehensive solutions tailored to client needs and oversee multiple implementations; ensure best practices & resolve escalated issues
Build and maintain relationships with key stakeholders, and ensure their needs are met
Conduct thorough discovery sessions and integrate findings into solution design
Strategize client engagements; deep technical consulting. Consult clients on best practices, drive deeper engagements, upsell services
Demonstrate proficient negotiation skills, finding win-win solutions
Lead in-depth analysis; predictive modeling. Lead complex implementations; custom solution design
Produce in-depth technical guides and is seen as a documentation expert. Mentor others on best practices
Provide in-depth technical guidance and troubleshoots complex issues
Execute advanced demos, introduce innovation and integrate client feedback
Lead in designing complex technical requirements; collaborates with Product Management
Qualifications
8+ years in fashion / apparel sourcing or supply chain management
At least 5+ years of experience in a Solutions Consulting in a SaaS environment
Ability to manage multiple priorities and work in a fast-paced, dynamic environment independently
Demonstrated experience in B2B SaaS, analytic tools, or applications software with a demonstrated track record in exceeding goals
Demonstrated experience in translating complex business processes into simple, actionable steps, such as through flowcharts or process maps.
Strong critical thinking, analytical and communicational skills
Excellent interpersonal, written, verbal communication, and presentation skills (web & in-person) required
Experience in establishing and growing senior-level relationships (Directors, VP, SVP, etc.)
Demonstrable understanding and appetite for digital technology including API Integration, SFTP Integration, Tools Automation.
Comfortable to own and manage monthly & quarterly objectives and quotas
Ability to work from home independently and collaboratively
Experience of working alongside product teams and staying abreast of product developments, competitor activities, and market developments
Ability to quickly establish key facts, requirements to evaluate and propose solutions to business problems or processes
Analytical and consultative approach to client engagements
Fluent English
Customer Success
Remote (Spain)
Remote (United Kingdom)
Remote (Ireland)
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