Position: Senior Product Analyst

We are seeking a Senior Product Analyst to start up our product analytics function. This position will be a crucial member of our scrappy and growing data team, responsible for leading the transformation towards a product organization that leverages data to inform and optimize product development and strategy. This role will be working directly with product managers, UX, and leadership to design KPIs, highlight and explain trends, and perform and present analyses that will influence product decisions and the roadmap. You will own product instrumentation, metrics and dashboards for product performance, experiment design, and support Product & Engineering leadership decision-making.

About us:

Interplay Learning, the leader in immersive learning for the skilled trades, now includes Industrial Training International (ITI), the global leader in specialized industrial learning solutions.

Leveraging instructor-led training, online simulations, AI, and VR, Interplay helps organizations and educational institutions upskill faster, reduce risk, and increase operational readiness. With nearly 600,000 people trained, Interplay is shaping the future of workforce development, building better careers and better lives. Visit www.interplaylearning.com to learn more.

Awards & Recognition: 

• 2025, Forbes,  America’s Best Startup Employers
• 2025, Inc. 5000, Fastest-Growing U.S. Companies
• 2024, Best Midsize Places to Work In Austin
• 2024, Facilitiesnet Readers' Choice Award Winners for Software
• 2024, AHR Expo Innovation Awards Winners for Software

Interplay Learning Ethos:

At Interplay, we love what we do. We embrace our daily challenge to push technological limits to invent better ways to make learning easier and training more powerful. We attract passionate people and invite spirited discourse. We celebrate that our jobs fit our lives, not the inverse. We are uncompromising in our belief that together: we can build better training, build better careers and build better lives for customers and our team.

What you’ll do: 

• Analyze product performance: Conduct in-depth analysis of user behavior, product features, and key metrics to identify trends, opportunities, and areas for improvement.
• Support product development lifecycle: Partner with product managers, designers, and engineers to define requirements, track performance, and iterate on features from conception to launch.
• Develop and maintain dashboards: Create and manage insightful dashboards and reports that provide real-time visibility into product health and performance.
• Conduct A/B testing: Design, execute, and analyze A/B tests to evaluate the impact of new features and product changes.
• Translate data into actionable insights: Present findings and recommendations clearly and concisely to diverse stakeholders, influencing product strategy and decision-making.

Who you are:

• A self-starter: You have a strong disposition to thrive in ambiguity, taking initiative to create clarity and forward progress.
• A great communicator and storyteller: You are able to clearly communicate the results of your analysis and tell the “so what” story effectively to business stakeholders. You are proactive in communicating with your team members and you speak up when you need help.
• Collaborative team player: You value team success over ego. You will engage in spirited discourse, but can disagree and commit if the team chooses another path.
• Detail-oriented: You triple-check your numbers, and ask the clarifying questions. You have strong problem-solving and analytical skills.
• A builder: You’re enthusiastic about establishing the foundations of a data team and their tools from scratch. You are excited by automating the boring stuff.
• A learner: You follow your curiosity. You are genuinely interested in the field and honing your craft. You keep an eye out for new tools, and love learning new ways of doing things by reading documentation, blogs, books, or watching conference talks.

You are a good fit if you have:

• Strong proficiency in SQL and experience with BI tools like Looker or Omni, as well as product analytics platforms (Heap, Google Analytics).
• Ability to present complex information clearly and professionally, demonstrating excellent communication and stakeholder management.
• Proven track record of driving work independently and proactively engaging with business stakeholders, navigating through ambiguity.
• Deep understanding of designing metrics for SaaS applications (e.g., DAU:MAU, activation, stickiness, etc) and solid statistical analysis skills for A/B testing.
• A “full-stack mindset”, not hesitating to do what it takes to solve a problem end-to-end, even if it requires going outside the original job description.

You’ll have an edge if you have:

• Familiarity with dbt.
• Familiarity with one of the data warehouses like Big Query, Snowflake, or Redshift (we use BigQuery).
• A software engineering mindset and toolkit (e.g., git, testing, code reviews).
• Experience with surveys (design, creation, maintenance, analysis).
• Experience with edtech analytics.

Requirements:

• Candidates must be authorized to work in the United States for any employer without stipulations and be residents of the United States.
• Following the offer of employment, all roles will require a background check and a drug and alcohol test.  Some positions may require other verifications, such as, driver eligibility and record, credentials or education.  All new hires will be required to complete the I-9 Form and E-verify process upon employment.

At Interplay Learning, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experience don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question on the application; we read all submissions.

Pay:  $100,000-$125,000 annual salary 

Benefit & Perks - why you'll love working with us:

• Remote-first & flexible hours – Offices in Austin, TX; Deer Park, TX; Woodland, WA; and Cleveland, OH.
• Learning & growth – Annual learning reimbursement.
• Family-friendly policies – Support for work-life balance.
• Generous time off – 3 weeks PTO, 1 week Winter Break, holidays, and sick days.
• Comprehensive benefits – Medical, vision, dental, and 401(k) match.
• Equity – Private Company Equity Options 
• Wellness – Mental and physical health resources and social events.

Join us and grow with a team that values you! 

Equal Employment Opportunity

Interplay Learning is committed to providing equal employment opportunity (EEO) to all qualified employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, pregnancy, marital status, gender identity or expression, status as a veteran, or any other legally protected characteristic or activity in accordance with applicable federal, state and local laws.

As a federal contractor, Interplay Learning takes affirmative action to consider  qualified individuals without regard for disability and protected veterans status.

Individuals with disabilities who need assistance with the application or recruitment process must promptly contact the HR Department to discuss their particular needs.

Interplay Learning does not discriminate against employees or applicants for discussing, disclosing, or inquiring about compensation.

Drug Testing & Background Testing

The company conducts background checks as part of the hiring process after extending an offer of employment. These screenings are facilitated by trusted third-party specialists. All positions require I-9 verification, E-Verify, a background check, and a drug and alcohol screening. Depending on the role, additional screenings may include employment history verification, a DMV record check, reference checks, education and credential verification, or a credit history review.

We believe in fostering a welcoming and inclusive workplace and encourage everyone to apply, regardless of background. Our hiring decisions are guided by skills, experience, and a shared commitment to our values. If you have any questions about our process, we’re happy to provide support and guidance along the way.