Interplay Learning, the leader in immersive learning for the skilled trades, now includes Industrial Training International (ITI), the global leader in specialized industrial learning solutions.
Leveraging instructor-led training, online simulations, AI, and VR, Interplay helps organizations and educational institutions upskill faster, reduce risk, and increase operational readiness. With nearly 600,000 people trained, Interplay is shaping the future of workforce development, building better careers and better lives. Visit www.interplaylearning.com to learn more.
Awards & Recognition:
Position: Senior Account Director, Enterprise
As a Senior Account Director, you are a key leader within the Customer Success (CS) team, serving as the strategic partner and trusted advisor to our enterprise clients. You deeply understand your customers’ business objectives, ensuring they maximize the value of our platform while driving retention, renewals, and expansions. You work cross-functionally with Sales, Product, and Marketing to shape a world-class customer experience, positioning Interplay Learning as an indispensable partner in skilled trades and industrial workforce upskilling.
This role is fully remote but may require occasional travel for client meetings, industry events, and team collaboration. If you are local to Austin, there is the option to work in the office, but that's up to you!
Our product:
Interplay Learning is the global leader in immersive, always-on skilled trades training. Our cutting-edge B2B career development platform accelerates workforce readiness by simplifying and scaling technical training for both new hires and experienced employees.
Why this position:
What you’ll do:
Who you are:
Requirements:
Please note, the company conducts background checks after extending offers of employment. These screenings are performed by third-party specialists. All roles require I-9 verification, E-Verify, a background check, and a drug and alcohol test (subject to applicable federal and individual state regulations). Additionally, depending on the position, candidates may undergo employment history verification, DMV record check, reference checks, education and credential verification, and a credit history review.
Pay: Includes base salary, bonus and uncapped commission. Base salary range, approximately $115k-$140k, depending on experience. Account Director or Sr. Account Director title also depending on experience.
Interplay Learning Ethos:
At Interplay, we love what we do. We embrace our daily challenge to push technological limits to invent better ways to make learning easier and training more powerful. We attract passionate people and invite spirited discourse. We celebrate that our jobs fit our lives, not the inverse. We are uncompromising in our belief that together: we can build better training, build better careers and build better lives for customers and our team.
Why you’ll love working with us:
Join us and grow with a team that values you!
Diversity Statement
At Interplay Learning, diversity and inclusion are fundamental to who we are and how we operate our business. We’re building a diverse workforce that cultivates and supports all individuals for the betterment of each other, our company, and our customers. We believe a culture of equality creates a stronger work environment for all employees and that we are all accountable for encouraging and celebrating diverse voices. Interplay Learning commits to promote and recognize principles of fairness, equity, and social justice in relation to, and across, intersections of race, age, color, disability, faith, religion, ancestry, national origin, citizenship, sex, sexual orientation, social class, economic class, ethnicity, gender identity, gender expression, and all other identities represented among our diverse membership.
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, and individuals with disabilities to apply. Interplay Learning is an equal opportunity employer and welcomes everyone to our team. If you need any reasonable accommodation at any point in the application or interview process, please let us know.
Equal Employment Opportunity
Interplay Learning is committed to providing equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, pregnancy, marital status, gender identity or expression, status as a veteran, or any other legally protected characteristic or activity in accordance with applicable federal, state and local laws.
As a federal contractor, Interplay Learning takes affirmative action to employ and advance employment of individuals with disabilities and protected veterans.
Interplay Learning does not discriminate against employees or applicants for discussing, disclosing, or inquiring about compensation.
Drug Testing & Background Testing
The company conducts background checks after extending offers of employment. These screenings are performed by third-party specialists. All roles require I-9 verification, E-Verify, a background check, and a drug and alcohol test. Additionally, depending on the position, candidates may undergo employment history verification, DMV record check, reference checks, education and credential verification, and a credit history review.
Customer Success
Remote (United States)
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