About IntraCare

IntraCare Health Center (DFW Healthcare MSO) proudly serves the greater Dallas-Ft. Worth and Phoenix, Arizona areas with a decade of excellence in value-based care and clinic operations. Our outstanding leadership and commitment to service have established us as a trusted partner for multiple healthcare organizations.

At IntraCare, we believe in more than just a job; we offer a vibrant workplace where culture and collaboration thrive. We are dedicated to fostering an inclusive environment that values diverse perspectives and promotes respectful dialogue. Our approach encourages innovation and healthy debate, as we seek to build a team of dedicated partners who contribute to our collective success. We are passionate about empowering our employees, helping them grow both personally and professionally. This unwavering focus on team culture and individual development is the cornerstone of our ongoing achievements.

Job Summary:

We are seeking a detail-oriented and organized Administrative Medical Assistant to support daily front-office operations in a fast-paced healthcare environment. This role is responsible for managing administrative tasks, ensuring smooth patient flow, and providing excellent customer service while supporting clinical staff as needed.

Key Responsibilities:

Administrative Duties:

• Greet patients and visitors in a professional and friendly manner
• Schedule, confirm, and manage patient appointments
• Maintain and update electronic health records (EHR) accurately
• Verify patient insurance information and process forms
• Handle incoming calls, emails, and patient inquiries
• Manage patient check-in and check-out processes
• Coordinate referrals, authorizations, and follow-ups
• Assist with billing, coding, and payment processing as needed

Operational Support:

• Ensure front desk operations run efficiently
• Maintain confidentiality of patient information (HIPAA compliance)
• Communicate effectively with physicians, nurses, and staff
• Support clinic workflow and assist with administrative tasks as required

Qualifications:

• High School Diploma or equivalent (required)
• Certification or training in Medical Assisting or Healthcare Administration (preferred)
• Previous experience in a medical office or healthcare setting (preferred)
• Familiarity with EHR systems and medical terminology
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Ability to maintain professionalism and confidentiality