About IntraCare

IntraCare Health Center (DFW Healthcare MSO) proudly serves the greater Dallas-Ft. Worth and Phoenix, Arizona areas with a decade of excellence in value-based care and clinic operations. Our outstanding leadership and commitment to service have established us as a trusted partner for multiple healthcare organizations.

At IntraCare, we believe in more than just a job; we offer a vibrant workplace where culture and collaboration thrive. We are dedicated to fostering an inclusive environment that values diverse perspectives and promotes respectful dialogue. Our approach encourages innovation and healthy debate, as we seek to build a team of dedicated partners who contribute to our collective success. We are passionate about empowering our employees, helping them grow both personally and professionally. This unwavering focus on team culture and individual development is the cornerstone of our ongoing achievements.

Project Overview

We are seeking an experienced Revenue Cycle Management (RCM) Consultant to conduct a comprehensive, data-driven assessment of our RCM department. This consultant will analyze current workflows, identify gaps and inefficiencies, benchmark our performance against best practices, and deliver a clear, prioritized roadmap for internal improvements. Expertise in Athenahealth, RCM analytics, and industry best practices is essential.

Key Responsibilities

1. Comprehensive Assessment

• Audit end-to-end RCM workflows: charge capture, eligibility, coding, claim submission, denial management, and patient collections.
• Review Athenahealth configuration, reporting setup, and data integrity.

2. Data Analysis & Benchmarking

• Extract and analyze key performance metrics (e.g., Days in AR, denial rates, collection %, clean claim rate).
• Benchmark performance against industry standards and peer organizations.

3. Gap Identification

• Identify process breakdowns, skill gaps, system configuration issues, and reporting limitations.
• Quantify the financial impact of each identified gap.

4. Recommendations & Roadmap

• Develop a prioritized action plan with short-, mid-, and long-term initiatives.
• Provide best-practice templates: SOPs, reporting dashboards, and escalation protocols.

5. Presentation of Findings

• Deliver an executive summary report and accompanying slide deck.
• Facilitate a virtual workshop (1–2 hours) with leadership to present findings and discuss next steps.

Desired Skills & Qualifications

• 5+ years of hands-on RCM leadership or consulting experience in primary care or multi-specialty practices.
• Deep expertise in Athenahealth, including platform configuration, reporting, and API integrations.
• Strong analytical skills: proficiency in SQL, Excel (pivot tables, Power Query), and BI tools like Power BI or Tableau.
• Proven track record in reducing AR days and improving collections.
• Excellent communication and presentation abilities, with a talent for turning data into actionable business insights.