HCI is looking for a Sr. Sales Manager, HCI!

Please note: 100% Remote position: (must reside in an ISSA/HCI-eligible state: AZ, CT, FL, GA, ID, IL, IN, NC, NV, OH, OR, PA, SC, TN, TX, UT, VA, WI).

ISSA + Health Coach Institute: Expanding the Definition of Wellness Education

For over 35 years, the International Sports Sciences Association (ISSA) has empowered hundreds of thousands of professionals to transform lives through science-based fitness, nutrition, and wellness education.

Now, through the integration of Health Coach Institute (HCI), a pioneer in habit change and life transformation, ISSA broadens its mission to include the art and science of coaching. Together, ISSA and HCI merge evidence-based training with behavior change mastery, creating a complete ecosystem for holistic health professionals.

This partnership equips students not only to train the body but also to guide the mind—developing experts who help clients build sustainable habits, lasting motivation, and lifelong wellness.

Together, ISSA and HCI empower people to transform lives—through science, education, and habit change.

So What's the Job? 

We are looking for an experienced, established sales leader to step into a pivotal moment for our HCI inside sales team. This is not a steady-state management role. You will join during a period of transition and help lead the team through it. The right person has successfully guided sales teams through change before, improving structure, performance, and accountability while maintaining morale and integrity.

Your mandate is clear: stabilize, strengthen, and build a best-in-class inside sales team grounded in strong fundamentals, consistent coaching, operational discipline, and documented best practices. You will lead a team of 10 to 20 enrollment advisors selling high-ticket programs in a consultative, phone-based, short-cycle environment.

What is ISSA/HCI looking for?

• Lead Through Transformation
• • Guide the team through a period of change with clarity, steadiness, and high standards.
  • Establish structure, expectations, and accountability rhythms that create consistency and stability.
  • Maintain performance and morale during pivots, price changes, or product evolution.
• Drive Performance and Productivity
• • Improve team productivity through coaching, skill development, and disciplined activity management.
  • Lead in a short-cycle, phone-based environment focused on consultative selling.
  • Drive consistent quota attainment through daily oversight of metrics and pacing.
  • Build dashboards and reporting that translate data into action.
• Codify and Operationalize Excellence
• • Turn top-performer “tribal knowledge” into a documented, repeatable Sales Playbook.
  • Build or refine scripts, objection frameworks, discovery flow, and nurture cadences.
  • Ensure new hires can ramp to ROI within 30 to 45 days.
  • Improve pipeline hygiene, activity tracking, and conversion optimization processes.
• Coach and Develop
• • Conduct frequent call reviews and skill-based coaching sessions.
  • Develop reps through actionable feedback and structured performance plans.
  • Hold high standards while maintaining a student-first, ethical approach to closing.
  • Address underperformance directly and effectively.

Qualifications

• Required Experience
• • Proven experience leading an inside sales team of 10 to 20 reps through a significant growth or performance improvement phase.
  • Demonstrated success in consultative, high-ticket phone sales environments ($3K to $10K+ programs).
  • Deep mastery of discovery, rapport building, emotional intelligence, objection handling, and ethical closing.
  • Strong command of sales metrics, CRM reporting, and activity management.
  • Track record of consistent team quota attainment.
  • Experience coaching in a high-velocity, short-cycle sales environment.
  • Demonstrated ability to build or formalize repeatable sales processes and documentation.

• Preferred Experience
• • 2+ years managing enrollment teams in education, certification, coaching, or transformation-based programs.
  • Experience leading teams through pivots, pricing shifts, or product launches without performance decline.
  • Experience selling career transition, personal development, or wellness programs.
  • Remote team leadership experience.
  • Structured sales methodology training or coaching background.
  • Strong familiarity with Salesforce or HubSpot.

• Leadership Profile: 

You are:

• Highly accountable and consistent. You model the standards you expect.
• A coach and multiplier who develops talent through clear, direct feedback.
• Comfortable with the data. You use dashboards and metrics to drive behavior.
• Steady under pressure and willing to hold firm on performance expectations.
• Direct but empathetic in difficult conversations.
• Motivated by purpose and energized by building something better.
• Committed to ethical, student-first selling.

Anything else? Absolutely! Benefits and Perks:

This is a place where every day we are inspired by our teammates, encouraging each other to be our best. The environment is friendly and upbeat! And we feel it’s important to reward our team with competitive pay and benefits. Here are some of the highlights:

Free Certifications: Who wants to be their best self? WE DO! As an ISSA team member, you have access to our courses and certifications…at no expense! Additionally, you'll receive exclusive discounts on leading products in the fitness industry.  Cool, right? Employees can also enroll up to 5 friends/family members each year in our courses...FOR FREE!

Health & Wellness Reimbursement: If our company’s mission is to encourage healthy living, we need to walk the talk and ensure each employee is supported in their wellness journey! Employees can submit fitness purchases (gym membership, fitness equipment, classes) and professional and mental health purchases (personal learning courses, wellness apps, art classes, and more) for reimbursement up to $50/month…$600/year.

Work-Life Synergy: Our Team members start with 3 weeks of PTO each year and can earn up to 6 weeks each year! And everyone at ISSA gets 9 paid national holidays every year...PLUS 1 floating holiday! 

Parental Time Off: We support our team members as they grow their families. Eligible employees giving birth can receive up to 12 weeks of paid leave, while other parents welcoming a new child (including partners and adoptive/foster parents) receive up to 6 weeks of paid bonding leave.

Medical, Dental, and Vision Insurance: A key component to living a healthy lifestyle is having access to the care we (and our families) need. We offer 2 medical insurance plans accompanied by Health Savings Account (HSA) and Flexible Savings Account (FSA) options, as well as Dental and Vision coverage.  And you don’t have to wait forever! Eligibility begins on the 1st of the month after you start.

Team Building: We may be remote, but we don’t have to be alone! We host a monthly schedule of virtual team activities, town halls, brown bag lunches, and other special events…so many fun ways for us to connect and support one another.

Growth Opportunities: When our people grow…we grow! We offer leadership training, coaching/mentoring opportunities, and cross-functional collaboration on special projects and initiatives. Constant growth and development are inherent in our culture.

Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need.  We begin the process before your start date, so you are ready to rock ‘n roll on your first day. We also provide a monthly work-from-home allowance!

100% Remote Work: You can say goodbye to long commutes because all of our roles can be performed from the comfort of your own home. To connect and communicate more effectively, ISSA is a camera-friendly culture in which cameras are on for scheduled meetings. We have found that this bridges the gap that can exist since we are not working together in an office. 

What Else? We have a 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability.  We also offer an employee assistance program to assist with work-life concerns (legal, financial, and mental health).  Our ultimate goal is to support you and your overall wellness.

Transform your career at ISSA!