About IT Voice
IT Voice is a trusted leader in IT solutions, offering a full suite of services, including network management, system administration, and technical support. Guided by our core values—focus on others, own it, work smart, and do the right thing—we are committed to delivering exceptional service. Our team takes pride in prioritizing clients’ needs, taking ownership of every challenge, and operating with integrity and efficiency. At IT Voice, we strive for excellence in everything we do, ensuring our clients receive top-tier support and satisfaction.
About the role
- This role manages an established portfolio of SMB and mid-market clients while developing new opportunities within the St. Louis region.
- You will work with executive leadership and technical engineering teams to deliver consultative technology solutions that drive long-term client success.
- The ideal candidate thrives in a relationship-driven environment, understands complex technology solutions, and consistently exceeds revenue targets.
What you'll do
Account Management & Revenue Growth
- Manage and expand an existing portfolio of SMB and mid-market clients
- Conduct strategic business reviews to identify upsell and cross-sell opportunities
- Drive contract renewals, pricing negotiations, and service expansion
- Serve as the primary trusted advisor for strategic accounts
- Partner with engineering and service delivery teams to ensure long-term client success
New Business Development
- Identify and develop new revenue opportunities in the St. Louis market
- Generate leads through networking, referrals, events, and outbound outreach
- Conduct consultative discovery meetings to assess client technology needs
- Design and present tailored VoIP and Managed Services solutions
- Manage the full sales cycle from prospecting through close
Job Requirements
- 10+ years of B2B sales experience in VoIP, UCaaS, CCaaS, or Managed IT Services
- Proven track record of managing and growing an existing book of business
- Demonstrated success acquiring new logo accounts
- Experience selling complex recurring-revenue technology solutions
- Strong understanding of SIP, cloud communications, networking, and MSP services
- Consistent history of exceeding sales quotas
Preferred Experience
- Experience selling bundled telecom + managed IT services
- Existing St. Louis regional network of decision-makers
- Familiarity with cybersecurity, cloud infrastructure, and Microsoft environments
Core Competencies
- Relationship-driven and consultative sales approach
- Strong negotiation and closing skills
- Strategic account planning and territory development
- Executive-level communication skills
- High accountability and self-motivation