About Modern Executive Solutions

Modern Executive Solutions is a fully integrated talent management consultancy with a specific focus on developing diverse, modern leadership teams. We provide services that include talent and organization strategy, culture and change management, leadership assessment and development and executive search.  Everything we do is forward-looking and focused on creating modern organizations, leadership team and leaders.  We are headquartered out of Atlanta, Georgia but work on a remote-first basis with employees across the United States and a team also in the United Kingdom.  As a part of our embedded purpose to change lives for the better we donate 10% of our annual profits to charities that support youth and education in order to develop the diverse talent of tomorrow.

What you'll do: 

The Sr. Client Relations Manager will play a key role in supporting one or more of Modern’s Senior Partners and their teams in delivering talent and organizational consulting solutions. They will serve as a strong project manager and strategic thought partner, ensuring the success of the Partner or Senior Partner. They will oversee documentation and processes to ensure adherence by the team, making sure projects are planned and executed to meet both client and internal expectations. 

Key responsibilities include providing comprehensive project and business administration support, such as document preparation and management, scheduling and coordinating client and candidate interviews and meetings. The Sr. Client Relations Manager will also champion confidentiality and process integrity within the team. This role requires critical thinking and problem-solving skills to navigate the complexities of talent execution and coordination. By demonstrating professional communication, meticulous attention to detail, and a commitment to responsiveness, the Senior Client Relations Manager will contribute to exceptional client satisfaction. 

Knowledge Needed for the Role  

• Technology: Microsoft Suite, Salesforce CRM, ATS, etc.   
• Industry knowledge for Executive Search and/or Consulting preferred.   
• Bachelor’s degree preferred.   
• Project management certification preferred.  
• Business Acumen: Demonstrates understanding and interest in business acumen and financial awareness. Understands what leads the pod to success. 
• Best Practice Perspective: Adopts and drives best practices to increase efficiency and organization competitiveness. Strong personal commitment to quality standards and meeting quality expectations.  

Skills Needed for the Role  

• Communication & Presentation Skills: Strong written and verbal communication skills with the ability to format, edit, proofread, and transmit client deliverables with exceptional attention to detail. Effective partner on pitch deck preparation (skilled with presentation technology). 
• Interpersonal Skills: Strong interpersonal skills that can be applied to engage effectively with clients, understand their unique needs, and offer recommendations that drive results. Have a confident professional presence. Well-networked across the business; builds relationships across pods and roles.  
• Project Management Skills: Acts as a thought partner to help Partner/SP succeed. Able to coordinate projects and manage multiple projects simultaneously, ensuring high-quality work is delivered on time and within scope.  
• Onboarding/Training Skills: As a champion for all things process and Modern, onboard and train new CRMs and Associate CRMs.  
• Client & Service Orientation Skills: Constantly hones understanding and responsiveness to internal and external client requirements, goals, and issues. Demonstrates self-confidence and determination. Manages situations in a calm, steady, “can-do” manner and is capable of “managing up” well. Strong service orientation – team, client, and candidate.  
• Execution Skills: Results driven; manages projects, initiatives, and resources according to search and team strategy effectively and proactively. Champions correct processes in the pod. Sets priorities and reviews progress against goals regularly. Can juggle multiple tasks at once in a fast-paced, rapidly changing environment.  

Attributes Needed for the Role 

• Diligence: Committed to delivering high-quality work with meticulous attention to detail, ensuring accuracy in all aspects of your tasks. 
• Collaboration: A team player who thrives in a collaborative, remote-first environment and values exchanging ideas and insights with colleagues. 
• Adaptability: Ability to navigate ambiguity and adapt quickly in fast-changing situations. Flexibility to manage shifting priorities while maintaining productivity. Creative solution finder. 
• Energy & Drive: Brings a high level of energy and personal drive with a thirst for excellent execution and exceeding expectations. Ready to jump in and always add value. 
• Ethics & Attitude: Demonstrates strong business ethics (honesty, integrity, confidentiality, discretion) in all situations. Strong self-starter with positive attitude. 

Experiences Needed for the Role 

• Proven experience working in a fast-paced environment, supporting senior-level executive(s) and working with diverse teams at all levels.  
• Project management experience.  
• Professional Services, Executive Search, or Consulting industry experience preferred.   

Why Modern?  

• Purpose-Driven Work: Join a team that is committed to Diversity, Equity, and Inclusion (DEI) and gives back to the community by donating 10% of annual profits to support underserved youth and educational opportunities.  
• Impactful Projects: Contribute to meaningful projects that positively impact clients’ organizations, communities, and the development of diverse leaders.  
• Professional Growth: Gain exposure to various aspects of the business, with opportunities for mentorship, leadership development, and career advancement.  
• Comprehensive Benefits: Enjoy a robust benefits package, including medical, dental, and vision insurance, along with a 401(k) match.  
• Flexibility & Balance: Benefit from a flexible remote work environment, paid parental leave, and an office setup stipend to support your work-from-home needs.  

Our Values  

• Be Bold: Think strategically, seeing implications and creative paths. Innovates commercially – seeks to understand client perspective to drive impact. Innovates internally - seeks to improve processes, procedures, and technology used within and across their teams.   
• Be Excellent: Deliver client ready work, with attention to detail, raising the bar of expectations within team and with data integrity to include the use of all company tools and systems. Motivated by excellence to the benefit of clients and our firm.    
• Be United: Be an inclusive ‘team player,’ willing to support, develop and ‘go the extra mile’ to deliver impact with others. Proactively develops trusting relationships both within and outside our firm.    
• Be Authentic: Demonstrate awareness, coachability and a desire to grow with continuous improvement. Motivated by a personal purpose aligned with our firm’s mission and values. Is accountable for delivery of client ready work.   

Modern Executive Solutions is dedicated to creating an inclusive environment for everyone, regardless of ethnicity, religion, color, sexual orientation, gender identity, race, national origin, age, disability status, veteran or military status or care-giver status. Please contact us at careers@modernexec.com if you need assistance completing this application.