Root was founded on the belief that car insurance is broken, and we set out to change it. We’re harnessing the power of technology to revolutionize this archaic, complicated industry. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative insurtech companies in the world.

We are looking for Software Engineers to join the Onboarding Experience team in the Engineering department at Root. The Onboarding Experience team is responsible for the first-touch customer experience at Root and builds platforms that power new customer acquisition and policy customization. 

You’ll play a key role in solving customer and business problems in collaboration with your teammates and Product partners. The Onboarding Experience team’s systems have a direct impact on the customer experience across multiple business channels. 

This is a full-stack role with a front-end focus; the Onboarding Experience team works closely with many non-technical stakeholders, such as Design and Product departments, to implement delightful user experiences for our customers. 

Root is a “work where it works best” company. This means we will support you working in whatever location that works best for you across the US.

Salary Range: $133,784 - $155,000  (Bonus and LTI Eligible)

How You Will Make an Impact

• Write, test, and deploy software solutions that are accurate and resilient
• Support your systems in production and resolve incidents and issues that affect our customers
• Increase the effectiveness of your team by suggesting code and process improvements
• Actively seek to understand the customer’s problem to ensure you are developing effective solutions
• Collaborate closely with supportive teammates to share and improve your work
• Clearly communicate and document your work to help others learn

What You Will Need to Succeed

• 4-8 years as a software engineer
• Proficiency with React and Javascript
• Experience with a high-level object oriented programming language
• Experience modifying, maintaining, and consuming APIs
• An eagerness to work closely with your team in a collaborative environment
• Curiosity in clearly defining the customer problem that needs to be solved
• Excellent communication skills, both with engineering colleagues and team stakeholders

Bonus if You Have

• Experience with Typescript
• Experience with AWS
• Experience with server-driven UI
• Experience with creating and maintaining unit tests
• Experience with system monitoring and observability tools, such as Datadog

As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. If you have any concerns, feel free to let us know once you are contacted. We’re happy to talk it through.

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