People Manager/Head of People

About us

Our mission is to increase trust between consumers and businesses by making online reviews reliable and transparent.


Judge.me was founded in 2015 with the mission of bringing authenticity back to ecommerce reviews to create more sales for businesses. We are most well known for Shopify’s

number 1 ranked app Judge.me Product Reviews, with customers saying:


“There's no other way to say it, Judge.Me is the best reviews app, period.”


“They offer everything I need in a reviews system, and their pricing makes all of the other review systems look like complete jokes.”


We are now rapidly expanding in 2024 with close to 400,000 stores across the world using

our software, and with that expansion comes exciting opportunities to expand our

product portfolio and our business.


Find out more about our culture and about our team.


About the job


We are looking for an experienced People Manager as we establish a formal People function. You will play a vital role as part of our growth plans as we set a solid foundation in which to scale. Working in lockstep with other Heads of Function, you will create, and implement new processes and initiatives in order to create a world-class workplace.

Responsibilities

  • Create, and implement processes across the HR lifecycle to establish a solid foundation which can last the test of time as the business scales.

  • Lead recruitment efforts as the business undertakes its ambitious hiring plans. You will work with external recruitment partners, as well as promoting a proactive approach to recruitment, leveraging technology to source world-class talent.

  • Work with Heads of Function to clearly define role profiles and career ladders for every role and team.

  • Establish performance management, as well as learning and development processes to foster a culture of continuous learning and improvement.

  • Leverage external partners such as counsel, and immigration lawyers to ensure Judge.me remains legally compliant, as well as ensuring all documentation, visas, and licenses remain valid.

Requirements

  • Three or more years of experience as a People Manager within a start-up environment, or leading a lean HR team.

  • Proven experience building and implementing processes from scratch, leveraging strong relationships with key internal and external stakeholders.

  • Exceptional communication and problem solving skills being able to handle sensitive issues with tact.

  • Proven conflict resolution skills with a track record of providing strategic advice to hiring managers and senior management.

The ideal candidate will have:

  • E-commerce: A background/interest in e-commerce, with knowledge of the challenges and exciting growth opportunities within the space

  • Adaptability: The ability to switch tasks and priorities quickly, adapting to new roles or challenges as Judge.me evolves.

  • Proactiveness: Being proactive in identifying the needs of the business and taking initiative to start and complete projects without constant direction.

  • Problem-solving Skills: The capability to think critically and creatively to solve problems as they arise, often under time pressure and with limited resources.

  • Strong Communication Skills: Excellent written and verbal communication skills are crucial for effectively conveying ideas, making presentations, and maintaining clear communication with internal and external stakeholders.

  • Attention to Detail: Meticulousness in handling tasks, ensuring accuracy in data, reports, and all communications.

  • Organisational Skills: Being highly organised to manage various tasks, meetings, and projects, with a good eye for prioritisation. 

  • Interpersonal Skills: The ability to work well with a diverse team, managing relationships both within and outside the company.

Why you'll love it

  • Progression - we are growing quickly, and the right candidate will be able to grow into a Product Manager role within two years.

  • We are a small, international, and diverse team and you’ll have the opportunity to get to know each and every one of us

  • Our products are loved by customers, which feels great!

  • Our policy of open communication - everyone in the business is heard, and we will always be transparent with you

  • Autonomy - flexible hours, no overtime, hybrid working, and no dress code (but please arrive to our office wearing something, of course)

  • Constant opportunities to develop your skills and learn new ones!

Compensation and Benefits:

  • £55,000 - £70,000 per annum based on experience

  • Hybrid Remote/Office working - 2 days in the office

  • Company laptop.

  • Private health package with Vitality.

  • Employee discounts and wellbeing portals

  • 30 days leave

  • Weekly team lunches out, on us.

  • Quarterly team events.

  • Flexible work hours, within reason. No overtime

  • An office located in Old Street in the heart of Shoreditch, easily accessible, with excellent transport links.

Application stages:

  1. CV review

  2. Intro call with Senior Operations Associate

  3. Take home test

  4. 2nd round interview with COO

  5. Final round in office

No recruiter inquiries please. 

Operations

London, United Kingdom

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