PsychoSocial Navigator

An Industry Defining Company


Karoo is a venture-backed startup transforming cardiology care through a comprehensive, technology-enabled health management model that improves patient outcomes while reducing total cost of care and enhancing revenue opportunities for health plans. Our value-based approach creates a collaborative framework that enhances provider effectiveness by aligning incentives across all stakeholders: patients, providers, and payers, resulting in superior cardiac care with greater efficiency across the system.


Karoo integrates a curated network of cardiac caregivers and providers, personalized care navigation, and a technology-driven care and key insights platform to rapidly address clinical and non-clinical needs throughout the patient journey. By proactively managing care and closing gaps, Karoo ensures that patients receive the right care without delay, reducing avoidable hospitalizations and improving longer-term outcomes, thereby creating revenue and cost of care savings opportunities for payers.


This is a rare opportunity to join a mission-driven founding team at a pivotal stage and help define the future of healthcare, with the power to improve the lives of patients with cardiovascular disease, the number one cause of death in America today.


Overview


Location: Remote, U.S.-based

Type: Full-time clinical practicing role


The Role


We are seeking a compassionate and skilled Licensed Clinical Social Worker/Medical Social Worker to join our team. This position involves providing comprehensive psychosocial assessments, counseling services, and care coordination for patients and their families within a virtual medical setting. The ideal candidate will have experience in healthcare environments and a strong commitment to patient-centered care. Experience in Cardiology preferred.



Responsibilities


Clinical Services


  • Conduct comprehensive psychosocial assessments to identify patient and family needs
  • Develop and implement treatment plans in collaboration with interdisciplinary teams
  • Conduct discharge planning and coordinate community resources


Care Coordination


  • Collaborate with physicians, nurses, and other healthcare professionals to ensure holistic patient care
  • Coordinate referrals to community resources, support services, and specialty care
  • Facilitate communication between patients, families, and medical teams
  • Participate in interdisciplinary team meetings and case conferences


Patient and Family Support


  • Provide emotional support and counseling to patients facing medical diagnoses
  • Educate patients and families about medical conditions, treatment options, and coping strategies
  • Assist with advance directive planning and end-of-life care discussions


Documentation and Compliance


  • Maintain accurate and timely clinical documentation in proprietary technology and/or electronic health records
  • Ensure compliance with HIPAA, state regulations, and hospital policies
  • Complete required assessments within established timeframes


Qualifications


Education and Licensure


  • Master's degree in Social Work (MSW) from a CSWE-accredited program
  • Current state licensure as a Licensed Clinical Social Worker (LCSW) or equivalent
  • Valid state professional license in good standing


Experience


  • Minimum two years of clinical social work experience preferred
  • Experience in healthcare/medical settings strongly preferred
  • Knowledge of medical terminology and healthcare systems
  • Experience with electronic health record systems


Skills and Competencies


  • Strong assessment and clinical intervention skills
  • Excellent verbal and written communication abilities
  • Knowledge of community resources and referral processes
  • Cultural competency and sensitivity to diverse populations
  • Ability to work effectively in fast-paced, high-stress environments


Preferred Qualifications


  • Previous experience in healthcare settings with a focus on Cardiology

Clinical

Remote (United States)

Share on:

Terms of servicePrivacyCookiesPowered by Rippling