About Kellen

Kellen stands as a global leader in providing management and services to professional and trade organizations. We empower Board leaders by offering operational frameworks and strategic guidance to better serve their organization's mission and vision.  

As a dedicated professional services company, we offer solutions to organizations, such as association management, public affairs, marketing, meeting management, education, and strategic communication. Leveraging our expertise across diverse industries including healthcare, food and beverage, buildings and materials, and technology, as well as our global perspective with a presence in North America and Europe, we collaborate with over 100 organizations to help achieve their goals.  

Understanding the importance of a strong and effective Board of Directors, we offer customized management solutions that address the unique needs of each organization we partner with. 

Position Summary 

Following Kellen Best Practices, the Education Associate will support the assessment, design and development of education, and accreditation initiatives on behalf of Kellen’s nonprofit clients. We’re looking for someone who works well in a team environment yet can lead a project on their own. Must be detail oriented and ‎‎organized, self-motivated, and comfortable ‎with both in ‎person and online delivery of education. Experience with association ‎education and Continuing Education (CE) implementation is preferred. ‎ 

Essential Functions 

• Manage education and accreditation projects as a business partner with internal staff and any external vendors to ensure a balance between time, quality, and cost. 

• Assess education and accreditation needs of clients to create effective and efficient plans for solutions and services that address specific requirements, potential growth, and constraints. 

• Assist with the design and development of innovative and outcomes oriented online education solutions. 

• Assist with the budget process in line with project plan and scope of work. 

• Plan and host live events- providing minor tech support for Zoom platform. (Events are hosted on some evenings and weekends) 

• Committee Management; including, but not limited to:  agenda and minutes preparation, assisting with new and ongoing strategies, and governance. 

• Serve as a supportive resource and coach for Kellen staff responsible for ongoing implementation of education, certification, and accreditation programs for their clients as well as to ensure quality delivery of administrative functions handled outside of the department.‎ 
• Other duties that align with the mission and vision of the company as assigned. 

Qualifications 

• Minimum 5 years’ experience in an education, accreditation, or related role. 

• Familiarity with professional societies and/or associations preferred, including those in healthcare. 

• Ability to establish credibility and build collegial relationships with all levels of staff and volunteers.‎ 

• Experience working with and motivating a volunteer workforce is desired. ‎ 

• Polished communication and interpersonal skills, including conflict resolution.‎ 

Physical Demands 

This position operates within an office environment. The physical demands outlined below are representative of those that must be met by an employee to successfully fulfill the essential functions of the job. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential functions. 

• Hybrid Work Environment: All employees located within commuting distance of one of Kellen’s offices are required to go in on Tuesdays and Wednesdays. Flexibility in going into the office additional days may be necessary. 

• Extended Work Hours: The nature of this role may require more than 40 hours per week to fulfill job responsibilities. Additionally, flexibility in working nights and weekends may be necessary. Longer hours, travel, and weekend commitments are typically associated with conferences or special events. 

• Office Equipment Usage: The role routinely involves the use of standard office equipment, including but not limited to computers, telephones, photocopiers, filing cabinets, and fax machines. 

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not exhaustive lists of all duties, responsibilities, or physical demands required. Employees may be required to perform other duties as assigned, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Travel Requirements 

Occasional travel may be necessary for this position, up to 20% of the time. Modes of transportation may include air travel, car, or rail. 

Kellen EEO Statement

Kellen does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of Kellen to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works.