Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.
Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist – AI-first cloud contact center as a service (CCaaS), BankAssist – AI-powered virtual assistant for retail banking, SearchAssist – AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.
Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.
Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI.
With other offices in India, UK, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide.
You can find full press coverage at https://kore.ai/press/
ROLE / TITLE: SVP New Logo Sales
LOCATION: Remote, US
You will be responsible for leading a team of enterprise account executives to establish relationships with new customers and securing contracts, to achieve sales targets in the US region. You and your team will drive the entire sales cycle from a qualified lead to a closed sale. will work internally with support from business development, sales engineers, vertical solution teams, partner organization and other sales support teams to identify and communicate Kore.ai’s portfolio of technology and solutions to meet customers’ business needs - across AI for Service, AI for Work and AI for Process.
RESPONSIBILITIES
- Lead a team of 5-6 experienced enterprise account new logo executives to consistently delivery in quarter quota
- Player/coach mentality who can coach and motive their team and lead by example
- Utilize consultative selling techniques to better understand customer pain points, so you are able to offer solutions to specifically address those business needs in a customer centric manner
- Be comfortable educating prospective client’s CIO and their teams on Generative AI, RAG and Agentic AI Agent Frameworks
- Maintain a pipeline of qualified new customer opportunities equal to or above four times your team's annual quota to ensure ability to meet your goals.
- Articulate Kore.ai’s platform, solutions, features, differentiators and the expected ROI to prospects via calls, emails, demonstrations and sales meetings, to various audiences, which can include CIOs, Business Unit leaders, CxOs and Engineers.
- Develop and maintain multi threaded senior relationships with new customers to support your team, and GSI partners to further identify opportunities to expand Kore.ai’s business footprint within those relationships.
- Develop and deliver targeted presentations for new customers which include maturity models, industry trends, ROI modeling, total cost of ownership models and case studies.
- Create proposals and collaborate with the RFx Team for responses to RFI/RFP documents.
- Develop, maintain, and review pipeline progression plans that outline how you will meet sales targets on an ongoing basis.
SKILLS & TRAITS REQUIRED
- Minimum 15+ years of experience selling enterprise software or technology platforms and services into Fortune 500 accounts required.
- Minimum of 10+ years leading and driving enterprise new logo sales teams selling enterprise software or technology platforms and services into Fortune 500 accounts required.
- In addition to selling into Contact Centers, previous experience selling and leading team selling AI tools for employee productivity and/or experience selling RPA solutions required.
- Possess executive presence and the ability to use storytelling narrative to drive a discussion.
- Previous proven track record of consistently over achieving annual team software quota with your teams of minimum of $20M+ required.
- Previous proven track record of signing multi-million-dollar, multi-year, net new logo wins required.
- Previous proven track record of running 9-12 month+, multi-threaded sales cycles leveraging a MEDDIC framework required.
- Previous experience working in multiple industry verticals simultaneously required.
- Metrics driven sales “hunter" leader with a professional demeanor, impeccable integrity.
- Strong interpersonal communication skills with the ability to negotiate.
- Excellent verbal and written communications skills.
- Exceptional time management and organization skills.
- Self-motivated team player with ability to work in a fast paced, changing environment.
- Sense of urgency and persistence.
- Energy, enthusiasm and commitment.
EDUCATION QUALIFICATION
- Masters in business-related fields are highly preferred.
Depending on specific professional experience and geographical location of individuals, the salary for this position ranges from $220,000 - $250,000. Additional wage/bonus/commission and benefit details will be shared during the formal interview process for this full-time employment opportunity.