Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we're enabling over 400+ Global 2000 companies to fundamentally reimagine their operations, customer experiences and employee productivity.

Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We've automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences for tens of thousands of employees through productivity and AI-driven workflow automation.

Recognized as a leader by Gartner, Forrester, IDC, ISG, and Everest, Kore.ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation. Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, UK, Germany, Korea, and Japan.

POSITION / TITLE : Product Designer

RESPONSIBILITIES:

• You'll take complete ownership of the UX and UI. Which includes research, wireframe, high fidelity screens, Prototyping and validating the solution, developer handoff, and testing.

• You will be the voice of the users and you should also be comfortable with conducting any user research to validate the ideas.

• You'll be working directly with the management and product teams right from the conceptualization stage.

• You have to ensure that you follow a structured thought process for designing the product and also be ready to market your ideas.

• You’ll be creating clickable prototype whenever needed using InVision or Principle.

• Creating and managing icon and illustration library.

EXPERIENCE REQUIRED

• Overall 5-12 years of experience in Product designing (UX & Interaction Design).

MUST HAVE SKILLS

• Excellent communication, presentation, and storytelling skills. Expert skill level with standard tools like Sketch, Zeplin, Invision, google Suite, etc..

• Detail-oriented, strategic-thinker, decision-maker, creative thinker.

• Great at illustrations and iconography

• Who can create and manage design system.

• Experience with designing the products is a huge plus.

• Who has a strong knowledge of design principles.

OTHER SKILLS WE'D APPRECIATE

•Believe in thorough research before starting the design process.

•Detail-oriented, strategic-thinker, decision-maker, creative thinker.

•Quick and strong problem-solver.

•Drive early-stage usability testing and expert review.

•Experience with designing the products is a huge plus.

•Who has empathy on end-users, business, and also technology.

EDUCATION QUALIFICATION

•Bachelors in Design or Masters in Design

Why Join Us?

At Kore.ai, you won't be maintaining quality for conventional software—you'll be defining what quality means for an entirely new category of platform technology that enables enterprise-scale agentic applications. Your work will directly influence how the world's leading organizations build, deploy, and trust AI systems, establishing standards that could transform the industry.

Join us in building not just a better platform, but the frameworks that ensure enterprise agentic applications deliver on their transformative promise safely, effectively, and responsibly at scale.