Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we're enabling over 400+ Global 2000 companies to fundamentally reimagine their operations, customer experiences, and employee productivity.

Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We've automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences for tens of thousands of employees through productivity and AI-driven workflow automation.

Recognized as a leader by Gartner, Forrester, IDC, ISG, and Everest, Kore.ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation. Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, the UK, Germany, Korea, and Japan.

You can find full press coverage at  https://kore.ai/press/

JD for Technical Architect

JOB DESCRIPTION

• Preparing the detailed design documents and design approaches using the various tools

• Translating the business requirements to technical specifications that can be used by the teams to

develop.

• Define implementation approaches, algorithms, and code structure to meet the requirements

• This position requires an individual to be creative, team-oriented, technology savvy, and driven to

produce results and demonstrate the ability to take a cross-team leadership role.

• Leads in the analysis, design, and implementation planning of the technical/business solution

• Willing to work on additional tasks and responsibilities that will contribute to the team, department,

and company goals.

• Customer interfacing, understanding the customer's technical environment, and proposing technical

Solutions to resolve business issues

• Architect experience and responsibility include defining, prototyping, and recommending the

technology solutions, detailing the implementation design, and identifying interfaces with

Other products for integration

• Abreast of the latest technologies & tools, and ability to evaluate and select appropriate tools and

technologies as per the requirement

• Apply attained experiences and knowledge in solving problems that are complex in scope, requiring

in-depth evaluation

• Experience with scaling and performance of large systems and web applications.

• Very good experience in OOPS and Multi-Threading

• Very Good Experience in JavaScript, Jquery, Node JS, HTML 5, CSS3.

• Very Good Experience in user authentication and authorization models and frameworks

• Very good experience in defining/creating SOAP & RESTful web services.

• Experience in consumer & employee-facing business applications

• Experience in Reporting & Analytics as well as Systems Integration Experience in product

development, preferably Chatbots, Mobile, and SaaS.

Nice to Have Skills

• Experience in Smartbot development and integrating with NLP engines

• Experience working with NLP engines, Artificial Intelligence frameworks etc

EXPERIENCE REQUIRED

• 10+ yrs overall technical experience and minimum of 3 years a Technical Solution Architect

EDUCATION QUALIFICATION

• Graduate in Engineering OR Master's in Computer Applications

About the role

• Describe the role and team the candidate will be joining

What you'll do

• Describe the specific responsibilities and job functions of the role

Qualifications

• Describe the experience and attributes of the ideal candidate