Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions. sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies. 

Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others. 

Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul.

We’re reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes simplify the adoption of advanced AI solutions responsibly.

POSITION / TITLE: Partner Success Director (PSD)

POSITION SUMMARY:

The Partner Sales Director is a quota-carrying, field-facing role responsible for driving enterprise pipeline and bookings through strategic partner ecosystems. This leader will build and activate relationships with the entire partner ecosystem (hyperscalers, global system integrators, reseller partners) to generate, qualify and close enterprise opportunities.

The role requires a hunter mentality combined with strong alliance leadership—identifying high-value accounts, creating joint account strategies, and orchestrating multi-party sales motions between Kore.ai and its partner ecosystem.

The Partner Sales Director will work closely with Kore.ai BDR/SDRs, Account Executives, Sales Engineers, Marketing, and will be supported by Partner Success Managers to drive co-sell motions, develop partner-driven pipeline, and close strategic deals.

This role would give you an opportunity to partner with leading technology and consulting firms globally and drive strategic deals that shape the future of AI-powered enterprise experiences.

LOCATION: Hyderabad

RESPONSIBILITIES:

Drive Revenue Through the Partner Ecosystem

1. Own partner-sourced and partner-influenced pipeline development within the assigned region(s).
2. Generate and advance enterprise opportunities through joint selling with partners.
3. Identify strategic deals where partner involvement accelerates market entry, credibility, or scale.
4. Engage with partners and potential customers at partner events where needed.

Develop relationships with strategic ecosystem partners including:

1. Hyperscalers such as AWS and Microsoft
2. Global system integrators such as Deloitte and Accenture
3. Channel and distribution partners such as TD SYNNEX

Build and Execute Joint Account Strategies

1. Analyze target account overlap between Kore.ai and partner portfolios to identify high-value enterprise opportunities.
2. Develop joint account plans with partner sales teams and Kore.ai Account Executives.
3. Coordinate multi-threaded engagement across partner leadership, sales teams, and customer stakeholders.

Opportunity Qualification and Deal Execution

1. Rigorously qualify partner-sourced opportunities to ensure strong fit and realistic deal progression.
2. Work directly with AEs and SEs to advance opportunities through the full sales cycle.
3. Align partner capabilities and services with Kore.ai solutions to strengthen deal value propositions.

Develop and Execute Partner Business Plans

1. Create and manage joint business plans with strategic partners to define clear targets and growth objectives.
2. Drive execution across three primary motions:
3. 1. Co-Sell: joint pipeline development and deal execution
   2. Co-Market: joint campaigns, events, and demand generation
   3. Co-Build: solution development and industry accelerators
4. Track partner performance and continuously optimize engagement strategies.

Activate Partner Demand Generation

1. Collaborate with marketing to design joint go-to-market programs with partners, including:
2. 1. Industry events and roadshows
   2. Partner field campaigns
   3. Executive briefings
   4. Thought leadership initiatives
3. Convert marketing engagement into a qualified pipeline.

Lead and Coach Partner Engagement Teams

1. Work closely with Partner Success Managers (PSMs) to manage ongoing partner relationships and deal progression.
2. Provide coaching on opportunity strategy, partner engagement, and account prioritization.
3. Act as the central orchestrator between Kore.ai’s field organization and partner teams.

CORE COMPETENCIES

• Enterprise Sales Leadership: Proven ability to create and close large, complex deals with multiple stakeholders.
• Partner Ecosystem Development: Experience building high-impact relationships with hyperscaler and/or SI partner teams.
• Strategic Account Planning: Ability to identify and prioritize accounts with the highest revenue potential.
• Executive Engagement: Comfortable building relationships with partner leadership and enterprise decision-makers.
• Cross-Functional Orchestration: Strong ability to align sales, marketing, product, and partner teams to execute coordinated GTM motions.

SUCCESS METRICS

• Success in this role will be measured by:
• Partner-sourced and partner-influenced pipeline
• Partner-attributed bookings and revenue
• Strategic account penetration through partner relationships
• Execution of joint partner business plans
• Growth of co-sell and co-market initiatives

REQUIRED EDUCATIONAL QUALIFICATION AND EXPERIENCE

• A bachelor’s or an MBA, from a premier institute would be highly preferred
• 7+ years of enterprise sales, alliances, or channel experience in enterprise software, AI, SaaS, or cloud technologies.
• Demonstrated track record of building pipeline and closing enterprise deals through partners.
• Experience working with hyperscalers and/or large system integrators.
• Strong understanding of enterprise sales cycles, partner-led GTM motions, and ecosystem selling.

WHY JOIN KORE.AI

• Work at the forefront of enterprise Agentic AI transformation
• Drive strategic deals that shape the future of AI-powered enterprise experiences
• Competitive compensation and benefits
• Fun-filled work culture
• Equal employment opportunities
• Opportunity to grow with a pre-IPO Global SaaS Company driving AI innovation