Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies. 

Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist – AI-first cloud contact center as a service (CCaaS), BankAssist – AI-powered virtual assistant for retail banking, SearchAssist – AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.  

Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others. 

Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI. 

With other offices in India, Uk, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide. 

You can find full press coverage at  https://kore.ai/press/

JOB TITLE: Competitive Marketing Research Manager

LOCATION:Hyderabad, India

As a Competitive Intelligence Analyst, you will be critical in supporting Kore.ai's Compete program, enabling the organization to position its market-leading AI solutions more effectively. Reporting to the Product Marketing lead, you will gather, analyze, and distribute insights to empower sales, marketing, and product teams. This role offers a unique opportunity to shape your career at the intersection of technology, market analysis, and strategic decision-making.

We are seeking a self-starter with strong research, analytical, and excellent communication skills who thrives in a fast-paced, dynamic environment.

Responsibilities include:

• Research & Analysis: Monitor, gather, and analyze competitor data from various sources, including websites, financial reports, news, and industry events.
• Market Monitoring: Track industry trends, emerging technologies, and competitive moves to identify opportunities and threats.
• Battle Card Development: Create and maintain competitive battle cards, playbooks, and positioning guides to support the sales team in competitive engagements.
• Internal Collaboration: Work closely with product marketing, sales, and product teams to identify competitive intelligence needs and deliver actionable insights.
• Sales Enablement: Support training sessions for sales teams, focusing on competitive differentiation and messaging.
• Reporting: Develop concise and visually appealing reports to share findings with stakeholders at all levels of the organization.
• Tool Management: Assist in maintaining and optimizing competitive intelligence tools and repositories.

What you’ll bring to the team:

• A passion for technology and market analysis, with an interest in AI, machine learning, or conversational AI.
• Curiosity and a desire to learn about competitors, industry dynamics, and strategic decision-making.
• Exceptional written and verbal communication skills, with the ability to distill complex data into clear, actionable insights.
• Detail-oriented mindset with a proactive, problem-solving approach.
• Ability to collaborate across teams in a fast-paced, remote work environment.

Requirements:

• Bachelor's degree in Business, Marketing, Data Analytics, or a related field.
• 3+ years of professional experience in competitive intelligence, market research, product marketing, or a related field.
• Strong research and analytical skills, with proficiency in tools like Excel/Sheets, PowerPoint/Google Slides, or equivalent.
• Ability to work independently and manage multiple priorities simultaneously.

Preferred:

• Familiarity with competitive intelligence tools and frameworks (e.g., Crayon, Klue).
• Exposure to B2B enterprise technology, particularly AI and automation solutions.
• Experience creating sales enablement materials or reports.

Wow factor:

• Comfortable with Figma, can create and edit
• Knowledge of Adobe suite, in particular video (Premier Pro, After Effects)
• Knowledge of AI tools within Apps for work, how to build bots that stick to brand values
• Ability to use standard Marketing tools like Canva, Hubspot, Seismic, Etc.