Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions. sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies. 

Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others. 

Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul.

We’re reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes simplify the adoption of advanced AI solutions responsibly.

JD – Information Security Expert / Security Architect

Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary

experiences for their customers, employees, and contact center agents. Kore.ai’s no-code experience optimization

(XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare,

telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees

worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over

$500M for these companies.

Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience,

employee experience, and agent experience use cases. The product portfolio includes SmartAssist - AI-first cloud

contact center as a service (CCaaS), BankAssist - AI-powered virtual assistant for retail banking, SearchAssist - AIfirst

conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT

Assist, and WorkAssist product suite.

Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG,

Everest, and others.

Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The

company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee

investors including a strategic investment from NVIDIA to foster innovations in Voice AI.

With other offices in India, Uk, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned

leadership on a mission to push AI innovations to the next level to serve customers worldwide.

You can find full press coverage at https://kore.ai/press/

RESPONSIBILITIES

• The ideal candidate should be highly technical, self-directed must possess a profound enthusiasm for

advancing security across various layers of the technology stack. They should be adept at devising

innovative solutions to challenging or widespread security issues that impact the organization or the

users.

• The ideal candidate should possess extensive knowledge in diverse areas of Cyber Security, including

Network Security, Cloud Security, Endpoint Security, and others. This expertise will empower to make

well-informed decisions regarding the most effective security solutions for the organization.

• The ideal candidate collaborates with stakeholders across various platforms to ensure that their solutions

are designed with security by design and align with established security policies.

• The ideal candidate shall design, develop, and implement secure systems and networks, ensuring the

confidentiality, integrity, and availability of data and resources. Consult, champion, and rationalize

security architecture designs, policies, standards, and guidelines.

• The ideal Candidate will work on enhancing the security architecture and posture of the company.

• Assist in incident response activities and conducting investigations as required.

EXPERIENCE REQUIRED

● Overall, 8+ years of experience

MUST HAVE SKILLS

• Self-motivated with a great attitude and always willing to learn and take responsibilities.

• Strong knowledge of Security basics.

• Strong Knowledge of OWASP, SANS 25 vulnerabilities.

• Experience in Application and Network Security Architecture.

• Strong Networking concepts.

• Strong hands-on Penetration testing experience in both Application and Network level.

• Strong experience in implementing Secure SDLC and shift left approach.

• Strong hands-on experience with tools like Nessus, Nmap, Metasploit, Kali Linux, W3AF, Burp Suite Pro, Fortify,

Web Inspect, Prisma Cloud etc.

• Experience with Splunk, QRadar, CrowdStrike is a plus.

• Experience with security tools like AWS Guard Duty, Inspector, CloudTrail, WAF, CloudWatch is a plus.

• Endpoint experience with operating system hardening concepts and common protections.

• Experience in implementing audits like SOC2, PCI, ISO 27001, GDPR etc is a plus.

• Should be able to provide security solutions and guidance to the Development and Infra Teams.

• MDM concepts.

• Antivirus.

• Access Management - Oauth 2.0, SAML, MFA etc.

• Network Security - Firewall, NACLs, ACLs, WAF, AWS Security Hub etc.

• Cryptography - strong concepts.

• Familiarity in Security monitoring and Incident Response.

• Strong communication skills.

EDUCATION QUALIFICATION/CERTIFICATION

● BE/BTech (CSC/IT/ECE/EEE)

● Good to have professional certifications such as CEH, OSCP, CISSP, CISM, CISA, SANS GIAC