Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies. 

Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist – AI-first cloud contact center as a service (CCaaS), BankAssist – AI-powered virtual assistant for retail banking, SearchAssist – AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.  

Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others. 

Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI. 

With other offices in India, Uk, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide. 

You can find full press coverage at  https://kore.ai/press/

Candidate is expected to be hands on in web services, server-side experience. You will be analyzing business requirements, interacting with different business teams and will be a part of the solution design process. You will be working on Node.js and NOSQL etc. Will be a part of the core development team and will be responsible for developing server APIs/components. You will be a part of scaling applications and database infrastructure processes. 

Job Title: Social Media Manager

Location: Remote

Experience: 5+ years in Social Media Management, preferably in a B2B tech or AI-driven company

About the Role:

We are looking for a strategic, data-driven, and highly creative Social Media Manager to elevate our brand presence and position social media as a key driver for brand building and lead generation. This role is for someone who lives and breathes social media, understands audience behavior, and can spark engaging conversations that drive business impact.

The ideal candidate should be well-versed in social media management, content strategy, engagement tactics, analytics, and automation tools to maximize our reach and ROI.

Key Responsibilities:

Social Media Strategy & Content Creation

Develop and execute a results-driven social media strategy aligned with lead generation and brand-building goals.

Craft engaging, conversation-driven content that positions us as a thought leader in B2B tech, AI, and enterprise automation.

Draft compelling social media posts that highlight our leadership’s thought leadership, insights, and industry perspectives.

Repurpose content assets (blogs, whitepapers, reports) into various post formats—polls, carousels, videos, long-form posts, interactive content—to maximize engagement.

Create visually engaging posts using Canva or similar DIY design tools to enhance social media appeal.

Community Engagement & Growth

Monitor and actively engage with audiences across LinkedIn, Twitter, YouTube, Instagram, and emerging platforms.

Track conversations, respond to comments, and join industry discussions to boost visibility.

Collaborate with internal teams to promote product launches, events, and campaigns effectively.

Analytics, Reporting & Optimization

Use social media management tools like Sprout Social, Buffer, Hootsuite, or similar for content scheduling, monitoring, and automation.

Build weekly/monthly dashboards and reports to track engagement, follower growth, traffic, and lead generation.

Provide insights to optimize content, posting schedules, and audience engagement strategies.

Stay updated on algorithm changes, emerging trends, and competitive landscape to refine social media tactics.

Lead Generation & Performance Tracking

Work closely with marketing and demand generation teams to align social media with lead generation and conversion goals.

Track social-driven leads, engagement-to-conversion rates, and impact on pipeline growth.

Implement A/B testing, audience segmentation, and performance-driven optimizations to improve results.

Qualifications & Skills:

5+ years of experience in social media management with proven success in B2B SaaS, AI, or enterprise tech.

Strong storytelling and copywriting skills to craft posts that drive engagement and brand recall.

Hands-on experience with social media management tools (Sprout Social, Buffer, Hootsuite, etc.).

Expertise in social media analytics, reporting, and performance tracking.

Ability to create dashboards and insights reports for leadership teams.

Knowledge of SEO, social media algorithms, and audience engagement strategies.

2+ Years experience with Figma and Canva and Asana

Passion for emerging social media trends, AI-powered content strategies, and data-driven decision-making.

An up-to-date portfolio of Social content, accounts, and performance.

Wow factor:

5+ years with Figma, can create, edit, animation

Knowledge of Adobe suite, in particular video (Premier Pro, After Effects) to cut video and animate simple digital ads

Knowledge of AI tools within Apps for work, how to build content bots that stick to brand values

Why Join Us?

Kore.ai is a market leader in Enterprise AI technology and solutions helping large enterprises drive value through AI.

Work in a fast-paced, data-driven and innovative environment.

This role is critical in driving social conversations in the AI and enterprise tech space.

Experiment with bold content ideas and drive measurable business impact.