JD – Server Developer

Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations

through our comprehensive agentic AI platform. With innovative offerings across "AI for

Service," "AI for Work," and "AI for Process," we're enabling over 400+ Global 2000

companies to fundamentally reimagine their operations, customer experiences and

employee productivity.

Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and

continuously improve agentic applications at scale. We've automated over 1 billion

interactions every year with voice and digital AI in customer service, and transformed

employee experiences for tens of thousands of employees through productivity and AI-

driven workflow automation.

Recognized as a leader by Gartner, Forrester, IDC, ISG, and Everest, Kore.ai has secured

Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI

innovation. Founded in 2014 and headquartered in Florida, we maintain a global presence

       with offices in India, UK, Germany, Korea, and Japan.

     You can find full press coverage at https://kore.com/press/

POSITION / TITLE: SOFTWARE ENGINEER/SENIOR SOFTWARE ENGINEER

Candidate is expected be hands on in web services, server side experience.

You will be analyzing business requirements, interact with different business teams and will be a part of the solution design process. You will be working on Node.js and NOSQL etc. Will be a part of core development team and will be responsible for developing server APIs/components. You will be a part of scaling applications and database infrastructure processes.

RESPONSIBILITIES

·       Design and develop backend services supporting RAG pipelines with LLM integrations

·       Optimize performance of retrieval and enrichment pipelines using Elasticsearch and MongoDB

·       Implement scheduled jobs, event queues, and conditional branching in processing pipelines

·       Collaborate with AI/ML engineers to integrate inference services and improve runtime accuracy

EXPERIENCE REQUIRED

·       Minimum 1 plus years of solid development experience, and should have worked on open source platforms

MUST HAVE SKILLS

Should have hands-on or in-depth knowledge of GenAI LLM and Agentic AI Applications

Exposure/Knowledge on Open AI, Claude, Llama, and DeepSeek Models. 

Prompt Engineering: Hands-on fine-tuning the prompts, context sharing, Guardrails, and PII Masking (Must Have)

OTHER SKILLS WE'D APPRECIATE

·       Experience with git version control system

·       Experience on open source contribution

EDUCATION QUALIFICATION

·       Graduate in Engineering OR Masters in Computer Applications

About the role

• Describe the role and team the candidate will be joining

What you'll do

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Qualifications

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